SHAUN N. CARTER
Address: **** *. ****** **., *******, IL 60618
Email: *****.*.******@*****.***
Mobile: 269-***-****
LinkedIn: https://www.linkedin.com/pub/shaun-carter/83/718/3a9
SUMMARY
Peak-performing client-focused leader, risk management professional, and decorated U.S. Air Force veteran with broad-based experiences grounded in leadership, professional development, operational readiness, compliance, security, and people engagement/communication. Industry experiences include Consulting, Insurance/Risk, Non-profit, Finance, and Military. Core competencies include:
PROFESSIONAL EXPERIENCE
Russell Reynolds Associates Chicago, IL
RESEARCH CONSULTANT November 2021 - Present
Client Management: Ensure the success of awarded contracts by building and maintaining relationships with clients while simultaneously meeting customer expectations
Executive Search: Partner in the search process with consultants while balancing multiple projects within agreed-upon timeframes, adjusting priorities and strategies as necessary
Reporting: Formulate compelling search strategies independently and contribute to its execution while producing comprehensive reports that detail the relevant target companies, possible market sources, and candidates for each active assignment
Market Strategy: Consistently identify and develop “best -n-class,” high quality, diverse candidate slates by utilizing extensive on-line and proprietary database searches to seek out high quality candidates, and approaching key industry players, where appropriate, to understand the market
Executive Search: Ensuring candidates are market-validated, and sharing market insights gathered during a project with internal and external clients
Accenture PCL Chicago, IL
MANAGEMENT CONSULTANT November 2018 - November 2021
Security Practitioner Consultant skilled in the application of security management principles related to all domains of information and physical security
Strategy Consulting: Aided in the collection and analysis of client data that is packaged during Request for Proposal and presented to senior leadership responsible for designing change management technology deliverables in pursuit of securing contracts
Stakeholder Coordination: Collaborated with site leaders on data classification, provisioning, hypercare, QMM, and authentications teams to formulate solutions and processes for joint work – all in support of client satisfaction
Systems Implementation: Researched, gathered, and synthesized network security data to support the overall implementation of a large-scale site migration post-merger
Professional Development: Helped to cultivate a cohesive work environment during onboarding of new employees by acting as a professional liaison between new hires and leadership
Data Analytics: Had a major part in the rollout of a global, company-wide platform designed to drive centralized operational efficiencies and compliance, focusing both on the front-end migration of data into the application, and the post-go live reporting of adoption and usage
Aon PLC Chicago, IL
WORLDAWARE CRISIS MANAGEMENT ANALYST March 2013 – April 2016
Developed award-winning, cost-effective travel risk plans to specialized clients of Aon’s WorldAware Solutions offering which monitored international news, trends, and risks, and offered emergency response services in times of need
Operational account management: Worked closely with Account Managers daily to ensure customer needs were understood and maintained 24/7; with outreach to every major country, across five continents
Risk-related content development: Produced customized country, city, and situation reports for clients used to assess security concerns in high-risk and severe-risk level countries; served as lead content contributor/analyst for Aon’s Ebola client response site
Incident response: Orchestrated first-time emergency response to travel-related incidents in foreign lands; liaised with clients, private service providers, and governmental entities to gather information, understand issues/concerns/threats, and develop/execute action plans to protect and/or rescue clients
United States Chamber of Commerce
Washington, D.C.
MIDWEST REGIONAL EVENTS ASSOCIATE
February 2012 – February 2013
Helped to steer government-funded initiative ‘Hiring Our Heroes’ program that is charged with helping military veterans and spouses secure meaningful employment
Event planning and execution: Planned and executed 50+ hiring fairs in 10 states to highlight the importance of increasing the military veteran working population; Recruited public and private sector employers to participate in hiring fairs; Worked with veteran-focused organizations to identify and attract potential attendees for events
Marketing and communications: Liaised with corporate sponsors and regional executives to implement marketing campaigns to bring awareness to Hiring Our Heroes initiative; Developed marketing materials targeted toward the veteran population to communicate the value-add of the initiative and spark participation in hiring fairs
United States Air Force
SECURITY FORCES SUPERVISOR
May 2005 – May 2009
Served as an active-duty Air Force member for 4 years, starting in the enlisted ranks as an Airman First Class and finishing as a Staff Sergeant-Select after a series of promotions
Security management: Served as Response Team leader in support of Operation Iraqi Freedom; Implemented anti-terrorism/force protection measures; Supervised security members on a perimeter defense security team for a foreign base compound
Visitor screening: Reviewed credentials/qualifications for 30,000+ visitors at customs checkpoints, granting authorization for access to sensitive boundaries to ensure compliance measures were met and maintained ahead of government audits
EDUCATION
LOYOLA UNIVERSITY CHICAGO – QUINLAN SCHOOL OF BUSINESS Chicago, IL
Master of Business Administration (MBA); Supply Chain Management November 2018
COLUMBIA COLLEGE CHICAGO
Chicago, IL
Bachelor of Arts in Broadcast Journalism; Concentration: Television
December 2011
VOLUNTEERISM
Howard Brown Health July 2018 – Present
PROCUREMENT ANALYST July 2018 – November 2018
The Aspen Institute - Aspen Youth Leadership Fellowship September 2020 – Present
CORE DELIVERY TEAM ADVISOR
Ann & Robert H. Lurie Children's Hospital of Chicago (formerly Children's Memorial Hospital)
BROWN FAMILY LIFE CENTER FLOOR ATTENDANT March 2010 – April 2011
ADDITIONAL INFORMATION
Technical proficiencies: Apple Macintosh OSX, Microsoft Windows, Microsoft Excel, and Microsoft Office
Military awards and recognition: Departmental Support Staff Member of the Year (Selected out of a group of ~600); Air Force Commendation Medal (Meritorious service in a management role; Received during first assignment; Usually awarded to longer-tenured leaders); Air Force Achievement Medal (Three-time recipient; Awarded for individual performance)
Risk Management
Network Security
Stakeholder
Coordination
Coord
Compliance
Change Management
Organizational Strategy