Betty Marcoux
*** ******* ****** *********, ** **572
516-***-**** ● ************@*****.***
SUMMARY
Demonstrated leader with fourteen years of managerial experience in banking and retail, seeking a management position in human resources. Exceptional organizational skills coupled with strong interpersonal skills working synergistically to produce a highly effective leader.
EDUCATION
Masters Degree in General Psychology 2015
Adelphi University, Garden City, NY.
B.A. Degree in Social Sciences 2013
Adelphi University, Garden City, NY
Concentration in Psychology and Behavior Sciences GPA 3.95
Suma Cum Laude Honors
ABA Degree 2010
University of Phoenix
Electives in Psychology GPA 3.75
EXPERIENCE
Executive Assistant/HR Ruggiero LLP 2007-Present
Prepare schedules
Arrange travel
Prepare financial Reports
Bookkeeping
Answer and direct phone calls
Filing and organization
Meeting preparations and recordings
Act as liaison with clients and staff
Act as assistant in absences
Computer efficiency
Pharmacy Technicon CVS 2018-Present
Handle multiple doctor prescriptions
Fill pending medications
Follow up with compliance
Follow up with Doctors and medications
Monitor fax and filing
Secretary/Assistant tech. Dr. Robert Lanter 2015-2016
Filing
Coding
Assist set up
Billing
Calling and follow up
Branch Manager/Vice President, HSBC Bank. 2005-2009
Manage day to day operations in order to achieve branch goals.
Performed all elements of Human Resources including recruiting, hiring, training, employee benefits, counseling, and coaching.
Responsibility to oversee a $179 million book of business.
Ensured branch upheld corporate policy and procedures to guarantee high levels of customer satisfaction and retention even during an economic recession.
Collaboration with global team to develop optimal product configurations for our client base.
General Manager, Gap Inc. 2000-2005
Managed 150 sales representatives in a big box store location.
Responsible for six managers and four loss prevention agents.
Recruit, select, hire, train, coach, mentor and follow up with all team levels.
Acted as District
Manager for 4 months with the responsibility of eight locations representing a sales volume of $40 million.
Assign goals based on trends and forecast and ensure staff was properly equipped, trained, and assisted to reach these goals.
Developed a strong organizational culture.