Medical Assistant Phlebotomist

KIM WASHINGTON

*** **** ******, *****, **** *****

Cell: 440-***-****

****************.**@*****.***

PROFESSIONAL SUMMARY

I am efficient, reliable and knowledgeable in all areas of the clinic /hospital atmosphere; interested in a position where I can utilize the strong clinical, clerical and organizational skills in a top-notch healthcare facility.

SKILLS

•Independent judgment and decision making promotes positive behavior

•Supervisory training

•Analytical thinker

•Effective staff coach

•Strong presentation skills

• Budgeting Proficiency

•Attention to detail

•Medical terminology knowledge

•Local, state health laws knowledge

•Strong client relations

•MS Windows proficient

•Exceptional communication skills

WORK HISTORY

SENIOR MEDICAL ASSISTANT May 2015- Present

( SGMG Behavioral Health)

Southwest General Health Center - Middleburg Hts., OH

•Injections

•Obtain patient vitals

•Schedule appointments

•Alert Physicians to changes in patients behavior and /or mood

•Collect and prepare DNA samples for Genesight testing

•Inventory sample medications; Contact pharmaceutical reps when samples are needed

•Collect / test urine samples for drug tests

•Train new staff (medical assistants)

TIMESHARE SUPERVISOR September 2006 -July 2014

Southwest General Health Center - Middleburg Hts., OH

•Provided staff support to 17 specialty physicians within Timeshare department.

•Coordinated day-to- day operation of department;

•Managed and directed fiscal operations, including planning budgets, authorizing expenditures,

accounting, establishing service rates and coordinating financial reporting.

•Established staff schedules and assignments based on facility needs and equipment availability.

•Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.

•Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for

improvement.

•Led, designed and implemented training programs and initiatives which contributed to a number percent

increase in productivity.

•Continually improved knowledge, skills and performance based on feedback and self-identified

professional developmental needs.

•Closely collaborated with management team to make necessary improvements and satisfy resident

needs.

•Identified process improvements in the day-to-day functioning of the department.

•Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance

with set standards.

•Established standards for selection, promotion and termination of staff.

•Assisted in resolving and satisfying client requests and internal operational issues.

SENIOR PHLEBOTOMIST July 1994 to September 2006

Ridgepark Medical Associates - BROOKLYN, OHIO

•Interpreted and communicated new or revised policies to staff.

•Established and oversaw implementation of an effective budgeting and accounting system that improved

efficiency and reduced costs.

•Routinely collaborated with department managers to correct problems and improve services.

•Assisted in resolving and satisfying client requests and internal operational issues.

•Investigated and reported issues relating to patient care or conditions that might hinder patient

well-being

•Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance

with set standards.

•Certified that equipment and supplies were properly maintained for quality patient care and safety.

•Identified process improvements in the day-to-day functioning of the department.

•Closely collaborated with management team to make necessary improvements and satisfy resident

needs.

•Responsible for maintaining and ordering all laboratory supplies while staying within budget guidelines.

•Performed clinical duties; phlebotomy, collect and prepared DNA samples to be shipped for testing.

EDUCATION

CENTRAL SCHOOL OF PRACTICAL NURSING Attended 9/2014 – 3/2015

SOUTHERN OHIO COLLEGE Graduated 1990

*Medical Assisting Diploma

*Phlebotomy Certificate

WALTERS STATE COMMUNITY COLLEGE Attended 1985

* Registered Nurse Program

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