Customer Service Marketing Manager
Resume:
SOFI KARAPETIAN
****.****.******@*****.***
Highly motivated leader looking for an administrative role to apply my experience and expertise to help promote growth and enhanced livability of the organization.
EXPERIENCE
SEPTEMBER 2015 – NOVEMBER 2020
MERCHANDISING MANAGER, Stein Mart
Receive new merchandise from vendors, prepare, and display on the sales floor.
Oversee the store's product inventory to ensure the shelves are well presented and appealing to customers.
Assist in minimizing loss of company assets and keep a safe work environment.
Provide exceptional customer service by welcoming them, answering any questions regarding products and services, and handling any returns.
Encourage customers to make purchase decisions, as well as checking out customers at the register as needed.
MAY 2012 – PRESENT
MARKETING MANAGER, Kizomba delight, Inc
Create and distribute key advertisement content across social media for upcoming events and ceremonies across South Florida.
Analyze and draw actionable insights to geographically position dance instructors for maximizing student enrollment for new instruction opportunities.
Facilitate dance instructors by connecting them with each other via private instructor communities and student-instruct.
OCT 2010 – NOV 2014
CUSTOMER SERVICE, Whole Foods Market, inc
Educated customers on differentiating factors in products from Whole Foods Market, Inc. vis-ávis conventional stores.
Managed store-wide pricing, organization, and merchandise rotation, including maintenance of back-stock.
Maintained strictly regulated sanitary regimen and organization of the store.
SKILLS
Marketing
Staff training and management
Customer service
E-commerce
Inventory and loss prevention
Microsoft Office
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