Store Manager Customer Service

Demetrie D. Taggart

**** ********* ****** ****, *******, GA 30012

Cell: 404-***-****

************@*****.***

Career Focus

To use every skill, apply all knowledge obtained from my 15 years of store management experience to continue growth within Ingles Markets, Inc.

Highlights

Outstanding communication skills Proficient in inventory management

Exceptional leader Sales and Profit driven merchandiser

Conflict resolutions skills Team-oriented

Accomplishments

Successfully managed stores 447, 421, 474, 452, 468, 443, 496 and currently Store Manager at 469 in Conyers, GA.

Experience

Ingles Markets, Inc. April 2005 to Current

Store Manager

Skillfully mange entire store operations.

Inspire sales and good gross profit percentage throughout grocery, frozen foods and perishable departments.

Set sales goals and labor requirements for each department.

Conduct weekly meetings to discuss payroll, sales, and merchandising strategies.

Ensure store is adequately staffed.

Promote training, cross training and continuous training of new policies and procedures.

Monitor sales floor conditions.

Ensure product levels and promotional items are in stock.

Provide and enforce the highest levels of customer service.

Train, motivate, and discipline employee’s including terminations.

Provide performance appraisals and service recognition awards.

Monitor warehouse and vendor billing and credits.

Monitor in store shrink and teach loss prevention techniques to employees and management.

Establish rapports and create customer loyalty.

Community advocate and actively involved with local schools, churches and non-profit organizations.

Ingles Markets, Inc. June 2004-March 2005 Co-Manager

Seasonal Merchandising

End Caps and display planning to maximize movement and profit.

Plano-grams and revisions to delete or implement new product.

In-store safety coordinator and trainer.

Assist Store Manager and department managers in hiring, orientations and training new employees.

Assist Store Manager in managing operational expenses such as supplies, payroll, repairs and maintenance.

Monitored sales floor and departmental conditions.

Weekly promotional planning and ordering.

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