Personal Assistant Dental

JG JULIA GARNER

*************@*******.*** 469-***-**** Lewisville, TX 75067

PROFESSIONAL

SUMMARY

Energetic team member offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks. Organized detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.

SKILLS Team building

Decision-Making

Flexible and Adaptable

Active Listening

Multitasking Abilities

Excellent Communication

PPE Compliance

Planning and Coordination

First Aid/CPR

Problem-Solving

Good Telephone Etiquette

Attention to Detail

WORK HISTORY Dental Treatment Coordinator Pearl Street Dental 04/2022 - CURRENT Partners - Flower Mound, TX

Scheduled, rescheduled and cancelled appointments for dental patients.

Helped patients complete necessary medical forms and documentation.

Adhered to strict HIPAA guidelines to protect patient privacy. Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.

Greeted visitors and patients to determine needs, check appointments and direct accordingly.

Understood dental terminology and insurance breakdowns to communicate with external stakeholders.

Office Manager Waterfront Family Dentistry - Frisco, 03/2020 - 04/2022 Texas

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed.

Worked flexible hours; night, weekend, and holiday shifts. Maintained energy and enthusiasm in fast-paced environment. Offered friendly and efficient service to customers, handled challenging situations with ease.

Patient Care Coordinator Sheer Smiles Pediatric 06/2017 - 01/2020 Dentistry - Frisco, Texas

Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.

Worked closely with patients to deliver excellent and direct individualized patient care.

Delivered excellent patient experiences and direct care. Maintained confidentiality of patient data and condition to safeguard health information.

Personal Assistant/Project Manager Restomod Air - 08/2016 - 07/2017 Coppell, TX

Displayed absolute discretion at handling confidential information. Oversaw personal and professional calendars and coordinated appointments for future events.

Maintained appropriate filing of personal and professional documentation.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

Retail Manager Hawaiian Falls Waterparks - 04/2012 - 09/2016 Roanoke, TX

Exhibited excellent people skills during interaction with employees and customers.

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Controlled store inventory and reviewed cash handling and operations reports.

Trained and developed new employees for ease of transition into team.

Team Lead Lewisville Estates - Lewisville, Texas 04/2006 - 01/2016 Coached team members in techniques necessary to complete job tasks.

Trained new team members by relaying information on company procedures and safety requirements.

Worked different stations to provide optimal coverage and meet production goals.

Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

EDUCATION Texas Dental Assistanting School, Austin, Tx 01/2010 Trade School: Dental Assistant

Homeschool, Lewisville, Tx 05/2009

High School Diploma

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