Front Desk Room Attendant
Resume:
B
Susan
Bishop
susanbishop***@gmai
l.com
Sacramento, Calif.
95814
SUMMARY
. Skilled at independently handling all types of cleaning, including floors, bathrooms and work areas. Learns quickly on job and multitasks with ease. Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.
SKILLS
Vacuuming and Dusting
Facilities Inspection
Trash Collection and Removal
Conscientious and Detail-Oriented
Facility and Site Cleaning
Strong Work Ethic
Productivity and Time Management
Use of Chemical Cleaners
Adaptable and Flexible
Willingness to Learn
Flexible Schedule
Carpet Steaming and Shampooing
EXPERIENCE
Office Cleaner
Sacramento, Calif.
John Stafford/ Jun 2014 to Aug 2022
Vacuumed floors and dusted furniture to maintain organized, professional appearance. Dusted ledges, countertops, files, office equipment, desks and walls. Wet and spot mopped to clean floors and other surfaces in public corridors. Kept building interiors appealing with routine deep cleaning of high-traffic areas. Kept business entrances clean, tidy and professional in appearance. Monitored building security and safety by locking doors or avoiding hazards. Cleaned building floors by sweeping, mopping or vacuuming. Polished windows, glass partitions or mirrors using sponges or squeegees. Dusted furniture, machines or equipment.
Serviced, cleaned and restocked restrooms.
Head Housekeeping Supervisor
Kent, WA
Howard Johnson Kent, Wa./ Jan 2005 to Nov 2012
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Stocked room attendant carts with supplies to keep carts organized and clean. Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Reviewed employee performance and devised improvement plan to achieve goals. Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Verified each completed room against standard plans to maintain consistency. Inventoried incoming supplies and placed items in stock for use by personnel. Delegated work to staff, setting priorities and goals. Established and enforced procedures and work standards, promoting team performance and safety.
Reported damage or theft of hotel property to management. Monitored cleanliness of lobby, swimming pool and other common areas. EDUCATION AND TRAINING
High School Diploma
Queen Anne HighMay 1977
Seattle, WA
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