Flight Attendant Customer Service

Don P. Lund

435-***-**** Heber City, Utah ***@*****************.***

Professional Summary

Dedicated team player motivated to maintain customer satisfaction and contribute to company success. Positive and self-motivated with superior inter-personal skills as well as highly functional in a fast paced environment. Able to learn and comprehend new systems and methods quickly. Seeks new challenges and opportunities for professional growth and advancement.

Skills

Attention to Detail Excellent Communicator Basic Computer Skills

Competent Customer Service Detail Oriented

Positive Attitude Presentations Problem Solver

Professional Self-Motivated Responsible Work History

Flight Attendant

Pan American World Airways, Seattle, WA, 1978 - 1982

Followed security regulations to keep passengers safe

Greeted and executed superior customer service to numerous travelers

Assist in making flights comfortable and stress free for passengers

Director of Group Sales

Morris Travel, Salt Lake City, Utah, 1982 - 1992

Completed contract of negotiations

Oversaw all logistics of group travel

Successfully responded to customer inquiries

CEO / Director of Sales

Castle Travel Group INC, Salt Lake City, Utah, 1992 - 2017

Oversee all aspects of company operations

Ensure compliance of contract terms and conditions

Plan all aspects of travel, including required logistics for air travel, ground travel, housing, meals, entertainment and safety for customers from beginning to end

Customer base from corporate groups ranging in size from 10 persons to groups of one thousand

Cashier

Smiths, Heber City, Utah, 2017 - Current

Provided excellent customer service in a timely and considerate matter

Strictly adhered to all OSHA safety standards

Education

Multiple industry award, certificates and classes

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