Head Server Beverage Manager

JAN HOVMOELLER

310-***-**** / ***.**********@*****.***

OBJECTIVE

With over twenty years of fine-dining experience at 5-Star Luxury Hotels and Restaurants, I am seeking a position to expand my expertise and apply my knowledge.

EXPERIENCE

Geoffrey’s Malibu – Server and Training Captain 2017 – Present

• Captain and Coordinator for private events and buy-outs.

• Involved in new hiring and training for waitstaff.

• Worked intimately with current staff and ownership.

• Planned menus and food utilization based on number of guests, nutritional value, palatability, popularity, and costs. Ozuma Restaurant & Sonoma Wine Garden – Restaurant Operations Manager 2013-2016

• Investigated and resolved complaints regarding food quality, service, and accommodations.

• Oversaw food quality, preparation, consistency, and presentation.

• Monitored budgets and payroll records to ensure expenditures were authorized and budgeted for P&L.

• Worked in compliance with health regulations in food preparation, service, and dining facilities.

• Estimated food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased and requisitioned. Millenium Biltmore Hotel – Restaurant Manager 2009 – 2012

• Oversaw Food & Beverage Operations for all outlets at the Biltmore Hotel.

• Supervised relocation and renovation of newer restaurants.

• Created new food and beverage menus as well as promotional concepts for specific events.

• Developed and executed labor saving program for monthly P&L.

• Increased overall food profit revenues.

Beverly Hilton Hotel – Food and Beverage Manager 2006-2009

• Responsible for upgrading and maintaining a profitable cost.

• Established workshops and standards to improve guest satisfaction.

• Rebuilt strong following with returning guests and local business clientele.

• Increased food & beverage revenue and profits on P&L. Beverly Hills Hotel – Head Server at The Polo Lounge 2003-2006

• Operated and oversaw special High-End Events and VIP Parties at the Polo Lounge Bungalows.

• Responsible for new hire training including wine & fine dining.

• Years of experience directly handling celebrities and high-end clientele. RELATED SKILLS

Fluent in German, Danish, Swedish and French. Have completed extensive Wine Tasting Sommelier Courses, including Sake and Liquor Courses. Verbal and Writing Skills. Highly Organized, Resourceful and Professional. Manage Multiple Tasks Simultaneously; Punctual; Collaborative; Aloha, Windows and Apple OS. ServSafe Food Handler Certified. REFERENCES

• Jamie Roedel – Manager at Drago Centro - 310-***-****

• Tony Maalouf – Director of Food and Beverage at the Beverly Hills Hotel - 310-***-****

• Sammi Afif – Director of Food and Beverage at the Biltmore Hotel – 213-***-****

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