MONICA MOONEY

**** ***** **** **, *** Vegas NV **145

adspod@r.postjobfree.com 206-***-****

SUMMARY

To secure long-term employment with a reputable and stable organization. Seeking a work culture that allows me to expand my work experience, knowledge, and skill set while allowing me to contribute to consistent team success.

SKILLS & ABILITIES

I am disciplined, pro-active, punctual, dependable, and energetic. I thrive in a fast-paced work environment and possess strong multi-tasking abilities. I adapt quickly to shifting work assignments and am well versed in complex problem solving. I specialize in developing client relationships with strong attention to detail. I have 7 plus years of construction materials sales experience with a proven track record of meeting and exceeding sales goals.

EMPLOYMENT HISTORY

Qualtrics June 2022-present

Engineering Data Specialist

oData Annotator:

Brand Experience Annotator

Judge and categorized data in classified categories.

View data sets to determine fields names

Create a clean list of brand and company names based off of the NER Lexicon Spreadsheet

oAnonymization:

Modify customer response

Use data to interrupt and produce a test system to automatically recognize patterns and sensitive information.

oTLS:

Topic Sentiment Assessment:

Determine which part of the response text corresponds to the topic

oXMD Embedded Data Labeling: View data sets to determine field names

Microsoft February 20, 2022 – June 2022

XR-Business Analytics & Insights

Service Ability-Games-Xbox Division

Team training, editing, coding and localization migration of templates for incident management team.

Created templates utilizing SharePoint and built the templates into dynamics.

Converted Interactive Links into Go Links using the redirection tool.

Audited templates for format accuracy

Coordinated team meetings via Microsoft Teams Group Chat

Trained team members to create templates in One Consumer and One Support

Peters and Associates Law Firm, Las Vegas NV January 2020-January 2022

Account Manager - Legal Assistant: Debt Settlement

Worked directly with the attorneys to prepare files for court hearings.

Worked directly with paralegals and attorneys to negotiate payment plans for clients whose wages are garnished.

Worked directly with creditors and collections agencies to settle debt.

Obtained substantial deals for my clients when settling their debt.

Worked directly with clients to help them navigate through the debt settlement process.

Amazon.com, FBA OPS Seattle WA, December 2010-November 2011

Catalog Specialist

Created accurate product listings for products on Amazon.com

Operated the Amazon.com Procurement Portal

Corrected Seller errors made on Purchase Orders or listings.

Utilized the InventoryFNSku tool to identify products unique to the seller

Worked directly with Amazon.com Fulfillment Centers to track down missing inventory.

Created new labels when the FC or Seller had mislabeled the inventory

Utilized the Create Shipment Tool that is used to generate a new, non-inbound shipment/purchase order for the Seller if the FC is unable to receive on the current shipment/PO.

Worked with the legal department to cut down on Andon Cords tickets.

Aggressively researched counterfeit products sold on Amazon.com.

Suspended listings and administered the FC workers to destroy counterfeit products

Administered warning emails to sellers in response to selling counterfeit products on Amazon.com.

Fine Line Pacific Countertops Kent, WA July 04-Feb 09

Sales Estimator, Project Manager and Vendor Representative

Collaborated with vendors such as CambriaUSA, CaesarStone, Zodiaq, Corian, and Natural Stone

Represented vendors and teamed with Vendors to meet with kitchen and bathroom showroom owners and designers to discuss product knowledge.

Organized, restocked, and designed countertop displays for showroom

Increased sales by implementing a new approach to high-end customer services through marketing and advertising

Prepared cost estimates for dealers and contractors

Calculated estimates for materials and subcontracted work utilizing complex blueprints

Resolved customer complaints

Hosted plant tours and product knowledge lectures

Planned, coordinated and hosted MBA meetings.

Marcella’s La Boutique Seattle, WA May 03-Nov 03

Bridal Consultant /Internship

Interacted directly with the brides and family members in choosing a variety of wedding dresses and helped create the magical moment when the bride says, “yes” to her dream dress.

Independently managed operations during the owners’ absence.

Corresponded with vendors to purchase and confirm orders.

Answered the phones and processed orders.

Collected balances on accounts receivable

Assisted in maintaining the store’s inventory.

Created promotional mix for the boutique, through direct mail and via email.

ADVANCED EDUCATION

Central Washington University, -Ellensburg, WA June 2003

Bachelor Of Science In Fashion Merchandising

LEADERSHIP

Developed and presented sales presentations to contractors/subcontractors and led marketing efforts aimed at building vendor-to-contractor relationships.

Worked directly with debt settlement clients in a very challenging environment. Helped to address and manage client concerns related to personal debt load with maximum effectiveness.

As a project manager in the construction industry, I coordinated a team that included project management professionals and in-field installers. When necessary, I worked in conjunction with fabrication professionals to facilitate prompt and effective workflow from design to completion of install.

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