Service Representative Customer

METUISELA T. TU’IFUA

**** ******* ******, *******, ** 91331

818-***-**** or ********@*****.***

WORK EXPERIENCE

Royal Concrete Construction Company

Leading labor and manager January 2018 – January 2019

Supervising and managing employees and projects such as landscaping and remodeling residential homes: Estimate and install rocks, plants, brick paths, build raised planting flower beds, stone walls, handling equipment, and finish concrete.

John Magnes Security Company

Security Guard February 2019 – August 2021

To patrol and protect assigned property, and monitor and prevent intrusion, damage, hazards, and breaches of security; protect property and tenants from theft, damage, trespassing, or accidents; provide a visible presence that enforces safety and security; identify and investigate suspicious behavior, threats, and irregular activity; respond to alarms and requests for help; monitor and control entrance and departure of employees and visitors according to prescribed protocol; detect and confront unauthorized persons and violators of security procedures ;

Amazon Fulfillment Center Customer Service Representative and Water Spider Aug. 2021- Jan 2022

The customer service representative, process orders, provide information about an organization’s products and services, answer questions or requests from customers or the public

Stowing and screening items/packages into compartments before shipping out on a timely manner. Carrying boxes of goods and place on racks; Able to stay long hours of work and overtime as needed; patient and active listening with understanding and time management

EDUCATION

San Fernando High School Aug. 2016-June. 2020

LA Valley College August 2020 – June 2021

Highline Community College August 2021 – December 2021

Special Training Course

San Jose City College February 2021 – Present

SKILLS/QUALIFICATION

Reliable, organized and dedicated customer service with experience in teamwork and leadership skills; Experienced with construction skills such as masonry, carpentry, painting, pouring cement with hand-on experience with special tools and technology systems for constructions, Physical Strength, and Endurance; Ability to work with people with open communication skills; Creative problem-solving; highly organized; Social medic (twitter, facebook, Instagram, email, Microsoft Office, etc).

REFERENCE AVAILABLE AS REQUESTED

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