Member Team Assistant Manager

CB

CHERYL BACHELDER

**************@*****.*** 214-***-**** Celina, TX 75009

Detail-oriented Assistant Manager offers more than [Number]-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Attentive [Job Title] experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Product and service knowledge

Sales monitoring

Retail Space Planning

Product branding

Orientating and training

Business development understanding

Business Development

Merchandising

Time Management

Customer rapport

Staff training and development

Staff development

Microsoft Office expertise

Retail operations management

Customer relations

Training and development

Dollar General Melissa, TX

Assistant Manager

10/2019 - 02/2022

Delegated daily tasks to team members to optimize group productivity. Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Directed and led employees, supervising activities to drive productivity and efficiency.

Collaborated with store manager to develop strategies for achieving sales and profit goals.

Enforced company policies and procedures to strengthen operational standards across departments.

Organized schedules, workflows and shift coverage to meet expected business demands.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Completed inventory audits to identify losses and project demand. Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel. Planned and prepared workflow schedules, delegating tasks for [Number]- member team.

Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Managed personnel scheduling, facilitating adequate coverage to meet Summary

Skills

Experience

demand.

Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel. Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Enhanced sales by implementing merchandising and promotional improvements.

Supported sales management initiatives to optimize business development. Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.

Tom Thumb Food Stores Addison, TX

Associate

07/2016 - 04/2019

Built and maintained relationships with peers and upper management to drive team success.

Assisted teammates with sales-processing tasks to meet daily sales goals. Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance.

Scheduled client appointments by phone and through email. Developed and deepened customer relationships to cultivate loyal and engaged customer base.

Managed workload of [Number] appointments per week through efficient scheduling, researching appropriate solutions and [Task]. Identified needs of customers promptly and efficiently. Enforced company policies, answered coworkers' questions and trained new personnel.

Completed various reports and analyzed each report to decide where improvements could be made.

Completed [Task] with efficiency and accuracy, resulting in [Result]. Completed ongoing quality checks on [Type] products, closely following strict quality assurance guidelines.

Determined [Business Name] objectives by observing consumers, collecting feedback surveys and then analyzing information.

Compiled and verified data to resolve issues and streamline efficiency. American InterContinental University Schaumburg, IL Bachelor of Science in Security System Technology

Expected in 03/2025

Education and Training

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