Data Entry Customer Service

Allison Callas

Operations Representative/ Project Coordinator

Email: *******.**********@*****.***

Phone: 713-***-****

Location: Deer Park, TX

Summary:

Self motivated and efficient employee with 15+ years experience with project coordination and administrative support. Customer oriented, administrative professional and experienced in project management/coordination, adminstrative assistance, bookkeeping, and customer service. Strong experience working in Project/Account management, billing systems and issuing quotes. Highly experienced with invoicing and Accounts Payable procedures and practices. Honest and friendly with outstanding communication skills and able to work well in a high pressure environment. Proficient with MS Office (Excel, Word, and Powerpoint.) Strong knowledge of accounting systems such as Oracle and Quick Books. Fast learner and can adapt easily to any data entry software.

Experience:

TUV Rheinland, Feb 2022 thru Current

Operations Representative (Medical Division)

Provide administrative/project coordination support for auditors and certifiers. Coordinate various projects projects as requ ired which includes communicating regularly with clients and ensuring services are delivered in accordance with client expectations and within budget and on schedule. Responsible to track and control timeliness of projects without delays. Provide excellent customer service through continuous and regular contact with cloients for followup/updates, responding to inquiries, and researching/resolving any client issues and/or problems. Control the process of issuing certificate including processing certificates, submitting documents for review, and mailing out when necessary. Provide reports to management as needed. M&S Logistics, September 2021 thru Feb 2022

Exports Operator

Coordinate activities of import and/or export shipments globally by providing exceptional customer service through focusing on the individual directly or through the support of the team members. Promoting long-term customer relationship and customer loyality. Schedule shipments with steamship lines and with the trucking companies to ensure all are timely managed as well as billing the customer for all charges.

SGS, October 2011 thru September 2021

Project Coordinator

Billing/Collections Specialist

Source and recruit for top Quality Engineers and Field Inspectors with various qualifications on a nationwide as per the clients request. Negotiate with field inspectors as well as full time quality engineer rates. Daily coordination of new assignments a nd projects for one of our key accounts. Receive, review and distribute inspection packages including Purchase Orders, Project Specifications, Quality Plans, and ITP’s. Review inspection reports on a daily basis prior to client distrubution to track the progress of the project and check for completion. Maintain client relationships to further develop the business. Attend client meetings and be the main point of contact for several key accounts. Process client invoices, input invoice and documentation into several customer billing sites. Process subcontractor invoices and provide customer services regarding collection issues. Communicate directly with key clients to provide weekly and monthly reports regarding collections/revenue. Port Dispatch Services, March 2010 thru Oct. 2011

Warehouse Administrator/Assistant Manager

Check all inbound/outbound material into the warehouse and entering the information into the database. Invoicing all warehouse clients, assist in coordinating dispatch to truckers, perparing all paperwork for department, filing, running daily/weekly re ports for major clients. Being the main point of contact for major clients and coordinating all shipments being imported and exported from warehouse.

Saybolt / Core Labortories, Feb 2008 thru March 2010

Administrative Assistant

Input data from inspectors into database and ran reports from the date, invocied clients, filling, distributed faxed/mail to management and provided basic administrative support to department. Port Dispatch Services, Jan 2006 thru Feb. 2008

Receptionist/Administrative Assistant

Answered phones, filing, data entry, assisted customers as they eneterd building, ran daily reports for Accounting department, and provided basic clerical work for entire office staff. Education:

San Jacinto College

2004-2006 (Basic Courses)

Deer Park High School

High School Diploma – 2004

Hard Skills:

Account Management

Workflow Management

Customer Service

Project Coordination

Accounts Payable

Accounts Recieveable

Contact this candidate