Customer Service Enumerator

Address- Iyanapaja, Lagos, Nigeria.

Sex- Female Linkedin:Adarabidan

Ifeoluwa

Phone- +234**********

E-mail-

******************@*****.***

Marital Status- Single

ADARABIDAN IFEOLUWA JOSEPHINE

Personal proflee A self-motivated and dedicated with a strong academic background, team work, and excellent in problem solving and negotiating techniques with experience in customer service and communicate fnancial data. Accomplished in building trust and meaningful relationships.Thrives in fast-paced, diverse and colabotrative environment. Looking to contribute my knowledge and skills as well as attain professional development. Work experience Jan.2022 – Date Scoa-V Motivational School Ayobo, Lagos State

Subject Teacher

• Planned and implemented a detailed mathematics program that was aligned with the school’s philosophy goals and objectives

• Leverage educational technology comprising various calculators, computers and simulators to illustrate mathematical concepts

• Assessed student strength and weaknesses regularly to provide the appropriate methods to address their learning needs

• Facilitated group sessions and provide one-on-one support

• Documented student attendance and progress against goals

• Prepared students for examination by inculcating reading skills

• Collaborated with teachers and administrators to discuss the academic needs of students

• Met with parents to resolve conficting educational priorities and issues

• Observed individual behaviors and suspect actions, and reported issues to advisory staf

• Fostered teamwork environment among the students Feb2019 - Oct 2021 Quick-Tech Limited.

Collection department

• Receive and analyze data on customer loan using automated system

• Collect feedback from overdue payments

• Confer with customer by telephone to determine reasons for non-payment

• Performed collections by making at least 70 calls per day

• Drive customer repayment and reduce loan loss or bad debt

• Increase the rate of repayment, reduce bad debt losses

• Meet company target on a weekly bases

Education

Interests

Skills

• Used logic and reasoning to identify the strengths and weakness of alternative solutions, conclusions or approaches to problems

• Followed strict guidelines

• Ensure teamwork to achieve better result

Aug.2015- Nov2015 Ministry Of Local Government

And Chieftaincy Afairs In Conjunction With Nexus

Properties

Enumerator

• Constant contact with local leaders to trace sampled household

• Able to solve complaint and maintained customer relationship from different residence

• Interviewed individuals and families to obtain census information

• Asked questions in accordance with instructions to obtain various specified information

• Compile records and code results or data from survey

• Identify and report problems in obtaining valid data

• Receive payments either by cash, check or automatic debit and issue receipts to customers

• Completes time worked daily

• Conducted interviews with residents by following guidelines and confidentiality law

2017 – 2021 Tai Solarin University of Education,

Ijebu-ode.

• Bsc.Ed (Hons) Mathematics. 2nd class honours, Lower division. May.2017 Lofty Child Comprehensive

College, Sango, Ogun state

National Examination Council Certifcate

2012-2015 Funmec International

College Sango Otta

• Senior Secondary School Certifcate.

2009-2012 Community Junior Grammar

School, Lagos.

• Junior Secondary School Certifcate..

Analyzing fgures, Training on digital skills, Solving problems, Music, camping, Game hang out with friends as well as travelling meeting new people across Nigeria and the world over

• Creativity

• Hospitality

• Handling pressure

References

• Customer Service

• Organizing/Co-coordinating

• Judgment and Decision Making

• Relationship building

• Classroom management and engagement

• Attention To Detail

• Motivation

• Management

• Time Management

• Files and report Maintenance

• Leadership and Team Building

• Excellent Communication and Negotiation Skills

• Complex Problem Solving Skills

• Microsoft Ofce with profciency in Excel, Word and PowerPoint.

• Confict Resolution skill

• Common Core Knowledge

Available on request

Contact this candidate