Yana McKendall

Aesthetician / Aesthetic Sales Representative

*** ***** ***

San Antonio, TX 78260

720-***-****

adspkc@r.postjobfree.com

Accomplished sales professional with a proven track record fostering and nurturing long-lasting customer relationships and providing consultative sales in diverse industries. Adept in account retention and building strong rapport with staff, vendors and clients. Versatile sales and business-minded professional with a record of successfully contributing to increased sales through the provision of exemplary service. Exhibits high energy and focuses on goals with genuine passion for driving growth and revenue. Desiring to leverage background within the aesthetic industry.

SKILLS

B2B & B2C Sales Goal Attainment Team Collaboration Clinical Skincare Sales Customer Education Time Management Relationship Management Lead Generation Establishing Rapport Medical Sales Overcoming Objections Resume Enhancement Business Development Sales & Marketing Strategy Prospecting EXPERIENCE

SELF EMPLOYED ESTHETICIAN & PMU ARTIST, San Antonio, TX 2021- present

● Maintain existing professional relationships and grow new clientele.

● Perform skin evaluation and suggest treatments related to clients individual needs.

● Recommend skin care products based on client’s skin evaluation.

● Provide high-quality facial treatments.

● Full body waxing service.

● Chemical peels.

● Makeup & Permanent Makeup.

● Full body waxing service.

SHAMROCK FOODS, Denver, CO - Account Executive (Outside Sales) NOVEMBER 2019 - MAY 2021

● Hold the same responsibilities as Anderson Beef.

● Support customer menu engineering.

● Supported food cost analysis for waste reduction and customer profitability.

● Consuming and sharing market intelligence and industry trends.

● Share new product innovation through utilization of Shamrock resources.

● Participate in on-going training to continuously develop skills. ANDERSON BEEF, Denver, CO - Account Executive (Outside Sales) NOVEMBER 2017 - OCTOBER 2019

● Managed an existing base of over 40 restaurant customers, charter schools and camps; secured new customers through onsite customer visits, networking events, referrals, prospecting to drive outside sales.

● Identified and sourced new accounts, signing contracts and increasing my sales by 52% over a 2 year period.

● Collaborated with an established customer base to identify marketing needs, meeting and exceeding client expectations to drive satisfaction and retention.

● Marketed and promoted effective advertising leveraging a consultative approach and sound recommendations to provide added value for clients. M4 COLLISION & REFINISH, Denver, CO - Sales Representative (Outside Sales) AUGUST 2016 - OCTOBER 2017

● Oversaw and managed 30+ customers in the Denver metro area and surrounding cities, ensuring client satisfaction and retention while securing referral business.

● Communicated regularly with clients and body shop manager to ensure the highest possible CSI rating.

● Procured new clientele to build revenue stream.

● Scheduled appointments for body shop estimator to meet with customers and assess repair needs.

● Followed up with customers who have open estimates to schedule repairs. CENTER FOR PLASTIC SURGERY, Columbia, SC - Office Manager Assistant AUGUST 2011 - JULY 2016

● Oversaw the efficiency of billing, account receivables and reimbursement operations.

● Selected new product lines and conducted related training for staff and patients.

● Assisted Office Manager in defining and achieving annual sales goals for promoted brands.

● Introduced and led patient relations programs, including open house events, drafting and distributing mass email publications to patients.

● Developed a client base and forged long-term relationship with account reps, patients and key hospital management.

● Maintained the office workflow to ensure profitability and customer satisfaction. GLOBAL LOGISTICS & SERVICES, Manas, AFB, Kyrgyzstan - Executive Assistant / Interpreter

AUGUST 2004 - MAY 2008

● Supplied U.S. Air Force Base personnel with localized procurement, sales, and regional commodity information, in support of Operation Enduring Freedom (OEF).

● Liaised with local Kyrgyz Government Offices in GLS’s attempt to establish a regional office in Central Asia.

● Managed contract negotiations and recruiting personnel in the execution of projects, commodity purchases and outside sales.

● Provided logistical support and ‘as-needed’ translational determinations to Regional GLS Management staff.

● Participated in the development of proposals for future U.S. contract work in support of MANAS AFB and served as a liaison with U.S. Air Force Base. EDUCATION

Master’s in business administration (MBA), Strayer University, 2016 SC Massage and Aesthetic Institute, 2009. Texas Cosmetologist License # 1910318. Bachelor of Science, Linguistics, Kyrgyz National University, US Accredited, 2004 LANGUAGES

Fluent in English and Russian.

TECHNICAL SKILLS

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook Salesforce CRM, CAP, Acumatica, Shopify, HubSpot, Slack, Menu Wizard

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