Sales Associate (Supervisor) and Medical Assistant
Resume:
Latricia Lynn Chandler
********.********@*****.***
Professional Experience
March 2020 to present Bath and Body Works (L. Brands) Derby, KS
Key Holder ● Sales Associate
● Lead in sales and customer service, front of shop lead, and trained in all positions.
● Greeting customers and assisting in their needs in products in a timely knowledgeable way.
● Resolved customer issues and promptly giving customers satisfaction guarantee in a professional manner.
● Stock replenishment, cashiering, answering the phones, assisting in the hiring process new associates.
● Communication with management and gave feedback for better success on the sales floor.
● Demo selling and trying products on a personal level for honest feedback for customers.
May 2019-March 2020 Heartland Cardiology Wichita, KS
Medical Assistant
● Assisted in promptly rooming patient's, manual vitals (stethoscope blood pressure check), positional BP checks on patient's per physician, verifying medications, performing EKG's on patient's, giving written and verbal communication to patients during appointments.
● Calling the device rep for all loop & pacemaker implant checks for the next day.
● Charting prep for physician and communicating patient knowledge pre visit. Attaining medical records needed request by phone or fax.
● ECW- (EMR) Trained.
● Assisted on Outreach Clinic days - surrounding Wichita communities for patient care.
April 2017- May 2019 Eddie Bauer Wichita, KS
Sales Supervisor- Management Team Member
● Lead profitable sales results in partnership with the Store Manager throughout the development of a high performing store team.
● Provided a consistent and legendary customer experience aligned with Eddie Bauer's creed and guarantee.
● Set clear performance objectives, provided consistent feedback, and held team members accountable for individual selling results and behaviors associated.
● Modeled and coach selling, sales leadership and client building in all interactions. Trained, developed, and held team accountable for selling results utilizing company tools. Kept client book up to date and set appointments.
● Performed daily management role, opening and closing procedures, counting registers, and acknowledging inner communication to the company. Company email and conference calls.
● Received seven executive customer complements and was guide of the month five month's in 2018.
April 2013 – Feb. 2017 Hough Ear Institute Oklahoma City, OK
Medical Assistant
● Assisted physician with handling instruments, rooming and discharging patients, collecting vitals, and removing cerumen impactions and foreign bodies.
● Aided in the post-operative removal and re-wrapping of surgical head dressings, and iterated to patients instructions on proper care including vestibular rehabilitation exercises.
● Managed medical records, data entry, internal faxing, and medication refills.
● Effectively handled patient inquiries through phone and email correspondence.
● Singularly performed impedance testing.
● Astutely instructed patients on proper allergy medication use, general hearing aid knowledge, and cochlear implant device information.
● Ordered labs using DLO, and handled cultures to be sent to off-site laboratories.
● Promptly sent patient referrals, medical records, and charts to physicians for further evaluation.
Nov. 2011 – Apr. 2013 Eddie Bauer Oklahoma City, OK
Stock Associate
● Categorized, labeled, and maintained stock room for peak efficiency.
● Shipped and received products; prepared labeling for shipment.
● Performed inventory evaluation to ensure proper utilization of stock items.
● Systematically arranged sales floor for heightened customer viewing and seasonal apparel adjustments.
● Warmly greeted customers, and effectively assisted them in selection of desired garments.
Nov. 2008 – Jan. 2011 Down Town Bakery Anadarko, OK
Cashier and Server
● Handled monies coming in and leaving the cash register.
● Promptly took customer orders, answered the phone, and greeted customers.
● Prepared customer orders for distribution.
● Conducted inventory on perishable and non-perishable goods.
● Maintained a clean kitchen, and washed dirty dishes for timely customer use.
Professional Skills
● Prime Suite (EMR) & ECW (EMR)
● Microsoft Windows (word processing, email, etc.)
● Fluent in American Sign Language (ASL).
Education May2005 Anadarko High School Anadarko, OK High School Diploma
Contact this candidate