elizabeth hunter
Albertville, AL *****
************@*****.***
Work Experience
Customer Service Representative (CSR)
STARTEK - United States
April 2021 to Present
csr for covid vaccine hotline assisting clients with information on getting the covid shots, questions regarding covid, and or scheduling for a shot or need assistance with getting a ride to where they want to get covid vaccine .
Prior Authorization Representative, operator, precerts, pill count go medical - Boaz, AL
December 2019 to April 2021
i do the prior authorizations for medication, precept for insurance to have mri rays, pill counts, Medicaid referrals,i answer the phones as the 2nd operator, Medical Assistant
first care medical - Gadsden, AL
March 2010 to December 2020
I am a medical assistant . My job consist of patient interaction checking blood pressure, asking questions on why they are being seen any health issues, record complaints update medication I can type up to 20 plus words a minute if not more .I make appointments for other doctors and or rays ultra sounds labs and do referrals as well as precepts and prior authorizations, update patient information . I draw labs i call patient when labs come back in after reviewed by doctor or nurse practitioner. I obtain records from other doctors office to add to patient chart. I order supplies for facility wither for xray films and solutions or procedure supplies or injections or even staple removal. I assist in procedures . I do all the call backs for nursing home, hospital, home health, hospice wither its a order or giving a order or complaint. I call medications in to pharmacy give orders for refill request on medication. I can do injections neb treatments, filing scanning answering phones taking messages to relay to doctor . cna / receptionist/phlebotomy
HEALTH SOUTH - Gadsden, AL
February 2008 to March 2013
pt care assistant helped with ambulation going back fourth to bathroom lifting transporting patient, baths showers one on one care feeding bp check charting, getting charts ready for new pt as well as notifying doctors of patient being admitted called for referral faxed orders phone call paging printing out chart notes ordering labs rays etc
CNA - Certified Nursing Assistant
ALBERTVILLE NURSING HOME - Albertville, AL
November 2008 to February 2009
pt care assisting transfer from bed to chair,baths, shower toileting lifts feeding ambulation, arts crafts charting handing out trys getting them ready for activities etc spinner
spinning mill - Boaz, AL
May 2003 to October 2007
i worked as a spinner in the spinning mill when it was open 2003 to 2007 before it closed i was responsible for production maintaining, stocking, and changing out spindles up to 30 pds moving barrels around up to 70 pds and keeping my line running and maintained Education
i am a student at snead state community college in Psychology Snead State Community College - Boaz, AL
August 2019 to Present
High school or equivalent in nursing
Douglas High School - Boaz, AL
January 1999 to May 2004
Skills
• Injections (7 years)
• EMR (7 years)
• Vital Signs (10+ years)
• Patient Care (10+ years)
• EKG (10+ years)
• Scheduling (10+ years)
• Phlebotomy (10+ years)
• Medical Records (10+ years)
• CPR Certified (10+ years)
• Receptionist (10+ years)
• CPR (10+ years)
• Microsoft Word (10+ years)
• EHR (10+ years)
• Filing (10+ years)
• Venipuncture (4 years)
• Phones (10+ years)
• Scheduling (10+ years)
• Schedule Appointments (10+ years)
• Appointment Scheduling (10+ years)
• Epic
• Medical Office Experience
• Laboratory Experience
• Critical Care Experience
• Insurance Verification
• Hospice Care
• Medical Imaging
• Anatomy Knowledge
• Medical Coding
• Triage
• Computer Skills
• Medical Terminology
• Quality Assurance
• Medical Scheduling
• Phone Etiquette
• Transcription
• ICD Coding
• Customer Service Experience (10+ years)
• Receptionist (10+ years)
• prior autherization (10+ years)
• Medical Billing
• ICD-10
• Clerical Experience
• Caregiving
• prior authorization represenative (10+ years)
• CPT Coding
• transcribe (10+ years)
• Employee Orientation
• Physiology Knowledge
• writting experience (10+ years)
• Pharmacy Technician Experience (10+ years)
• Customer service
• Windows (10+ years)
• Data Entry (10+ years)
• Payroll (1 year)
• Databases (10+ years)
• Multiple phone calls
• Hippa
• ICD-9
• Documentation Review (10+ years)
• Medical Transcription (10+ years)
• Sales
• Medical collection
• Customer support
• Contracts
• Management
• Store management
• Merchandising
• Supervising experience
• Management
• Patient observation
• Time management
• Microsoft Office
• Primary care
• Call center
• Research
• Public health
• Typing
• Patient monitoring
• Proofreading
• Employee evaluation
• Medicare
• Patient service
• Driving
• Computer hardware
• Microsoft Powerpoint
• Account management
• Analysis skills
• Cold calling
• Medical documentation
• Microsoft Access
• Childcare
• Paylocity
• B2B sales
Certifications and Licenses
CPR
AHIMA