Customer Service, Cashier, manager, deli clerk

Dequeasha Rowdy

336-***-****

**** ****** ***

Winston Salem NC 27105

*********.**@*****.***

Objectives

I am currently exploring the possibility of obtaining a position in customer service, in a challenging environment, providing opportunities for growth and advancement, where I can utilize my experience and skills toward becoming a valuable member of a great company.

Skills

-courteous customer approach using good communication skills

-Multitasking without losing focus

-ability to problem solve quickly and pay strong attention to detail

-able to meet customer expectations in areas such as timeliness, quality and consistency.

-Building customer relationships and loyalty.

-Excel and Microsoft Word

Education

2004-2008 ~Carver High School, 3545 Carver School Road, Graduated 2008-2010 ~Winston Salem State University

Experience

2006 – 2008- Food Lion

Cashier- Scanning Groceries, bagging, and handling money

-proficient computer skills such as typing and keyboarding

-Demonstrated attention to detail and ability to work in a self-directed manner

-Utilized cash register handling process

-Managed, counted, verified, and reconciled daily sales

2008-2010- The Grande Movie Theater 18

-Coordinate booth operations and duties

-Train, coach, and supervise members of work stations

-Utitilized ability to respond quickly and courteously to customer's needs, questions, comments, and concerns with answers and actions

2011-2020- Harris Teeter

-Perform inventory functions including merchandising, ordering, receiving, price changes, handling damaged products, and returns

-Handle various functions including customer service area

-Assisted the pastry chef in the daily operations of the bakery; operations include customer service, sales, pastry prep and design, and inventory control.

-Helped achieve goals by implementing and reviewing store policies and procedures.

-Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner

-Solving customer problems and answering phones

Seasonal- HoneyBaked Ham

- Greet customers, Interact with customers, Making sandwiches, presenting product

- Interacting with customers through phone, Taking orders, Making calls to customers

References

Shawna Horne, 3660 Shaw Road, Winston-Salem, 27105, 336-***-****

Falonda Morgan, 1300 25th Street, Winston-Salem, 27105, 336- 201-1107

Andrea Rowdy, 3559 Prospect Drive, Winston-Salem, 27105, 336-***-****

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