Medical Billing Insurance Specialist
Resume:
Wendy R. Henderson
Summerville SC 29485
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EMPLOYMENT Tidewater Neurology September 2020 - present Medical Billing Specialist
Lowcountry Orthopaedics & Sports Medicine December 2018- August 2020 Workers Compensation Coordinator
Dr. James Spearman, Dr. David Johannesmeyer,
Dr. Keith Santaigo, Dr. William Corey, Dr. Eric Stem Savannah Spearman FNP, Juliana Smith FNP,
Tony McCurry Jr PA
Atlantic Coast Physical Medicine September 2016- September 2018 Lead Case Manager
Carolina MedBill Services LLC September 2009- August 2016 Medical Office & Billing Consultant / Owner
Back 2 Health LLC January 2012- August 2014
Office Manager
Insurance/Financial Manager/Case Manager
Integrated Physical Medicine Specialist
Quality Control Specialist
Gray’s Pain Relief Center October 2008- August 2009 Office Manager/Case Manager
Carolina Hand Therapy, Inc May 2006-August 2008
Office Manager
Charleston Hand Group LLC June 1998-May 2006
Surgery Coordinator & Precertification/
Insurance Specialist/Workers Compensation
COMPUTER Extensive multi computer software experience AND OFFICE Posted charges, payments and necessary write offs concerning provider OPERATIONS contracts with various insurance carriers Scheduled appointments and updated accounts
Loading of practice fee schedules and insurance types Generated refunds
Processing of claims
Trained new claim processors
COMMUNICATION
Payroll, hiring, employee training and scheduling
Compliance Officer, recruitment, interviewing and hiring of MD’s, PA’s and FNP’s Corresponded with providers, therapists concerning coordination of patient care, correct CPT, ICD-10, and HCPC coding for charges posted
Communicated with various insurance carriers regarding EOBs and Breakdown of fees paid on claims for insurance tracking Processed patient statements, payment plans and collections Coordinated surgeries, verified insurance benefits, obtained Workers Compensation authorization for treatment and attorney agreements HIPAA officer for therapy practice
EDUCATION
PBS workshops and training on integrated practice compliance and case management David Singer workshops on case management
OSHA training and implementation of employee OSHA training and compliance with all employees National Certified Coding and Billing Specialist
various courses, seminars and workshops concerning compliance SPECIAL
ACCOMPLISHMENTS
Created DME accreditation manual based on Medicare guidelines Created policy manual for procedures on processing health insurance claims Assisted in creating new policy and procedures; implementation of new policies
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