ALMA DENISE BOWENS
**** ******* **** **. ********, GA 30066 · H: 770-***-**** · C: 470-***-****
***********@*****.***
I am seeking to obtain a position where I can utilize my knowledge and skills in office administration to provide quality & efficient service.
EXPERIENCE
JANUARY 1987 – CURRENT DAY
BOWENS CONSTRUCTION COMPANY, Book keeper/ receptionist
Billing (Accounts Receiving & Payable)
Daily Attendance, screenings & other duties as assigned
Book keeping tasks and duties as assigned
Filing & record keeping (Alpha/Numerical data entry & Ten Key by touch)
MARCH 1997– JULY 1997
THE INSURANCE HOUSE, file clerk/ data entry clerk
Assessed claims adjusters with file retrieval
Daily documentation of information into (AS-400)-Electronic Record
Other clerical duties as assigned
SEPTEMBER 1993 – MAY 1994
OFFICE DEPOT, Customer service representative
Reviewed terms of sales, services, and credit contracts with consumers via telephone
Assisted consumers daily with selections and purchases
Granted consumers with approval/ denial of credit extensions
Resolved guest services along with store director
Assist is store recovery and merchandise placement
SKILLS
Team Player & Tenacious
Excellent customer service experience
Proficient in Microsoft Office
Very organized and detailed oriented
EDUCATION
SPRAYBERRY HIGHSCHOOL--MARIETTA, GA G.E.D.- COMPELTED 1989
Reliable & Dedicated
Hard working & ready to work
Flexible
Excellent verbal & communication skills