Facility Manager

Douglas N. Batchelder

** ********* ***

Topsfield, MA 01983

978-***-****

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EXPERIENCE

**/** –Present DIRECTOR OF OPERATIONS, Masconomet Regional School District, Topsfield, MA.

· Presently responsible for the oversight of the buildings and grounds of a three town school district. The campus is comprised of 5 buildings totaling ~400,000 sq. ft., and maintenance of over 20 acres of athletic fields.

· Manage a facilities department of six employees, oversee the work order system, preventative maintenance scheduling, daily operations. Manage outsourced vendors and all contracts.

· Create and execute requests for quotes and bid proposals for public works in accordance with MCPPO guidelines.

· Responsible for creation and oversight of annual operating budget and capital budget planning.

· Manage office reconfigurations, renovations, and moves as needed.

·Oversee all annual inspections and ensure safe, clean working environment.

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05/08 –03/09 FACILITY MANAGER, InterSystems, Inc., Cambridge, MA.

· Managed headquarters facility, oversaw all lease management for over 20 international locations, oversight of facility team issues and responsible for ensuring customer satisfaction.

· Responsible for coordinating office moves, space management, project & construction management.

· Responsible for the creation and oversight of the annual budget.

2/05 –05/08 FACILITY MANAGER, First Marblehead Corp., Boston, MA.

· Managed headquarters facility at the Prudential Tower, supervised security, shipping & receiving, copy center, and purchasing functions and managing daily building operations, including maintenance and HVAC issues.

· Responsible for coordinating office moves and space allocations for new hires, temps, contractors, etc.

· Maintained the Facilities Management database and assignment of work orders.

· Created and oversaw annual Facilities related budgets.

4/00 –10/04 FACILITY MANAGER, Aspen Technology, Inc., Cambridge, MA.

· Supervised reception, security, shipping & receiving, copy center, and purchasing functions and managed building maintenance and HVAC issues.

· Implemented cost saving measures, maintained Facilities Management database, managed budgets.

· Oversaw all office moves and space allocations, managed on-going construction projects and renovations for a property of 114,000 square feet.

· Managed and resolved a variety of operational issues on an on-going basis for three other offices in the Northeast region (located in MD, NJ, and DE)

· Invoiced subtenants, collected monthly rents, served as main point of contact for all issues to be resolved and ensured tenant issues were resolved quickly and efficiently.

1998-2000 SCHEDULING & CONSTRUCTION COORDINATOR, Project Adventure, Inc., Beverly, MA.

· Managed construction logistics for this organization that provides youth leadership and team-building programs for various “youth at risk” programs throughout the United States and abroad.

· Coordinated each phase of the “challenge course” installation process including initial client contact, proposal writing, course layout & design, safety reviews, and construction team scheduling and staffing.

1994-1998 FACILITY COORDINATOR, The School for Field Studies, Salem, MA.

· Managed logistical operations for six international, environmental field studies programs.

· Served as liaison between the headquarters office and Site Managers and oversaw site development issues at each international Field Center. Resolved issues as needed at various Field Centers.

· Coordinated procurement /export of goods, travel arrangements for faculty and staff, inventory tracking for all assets at center locations, managed insurance coverage and claims, negotiated contracts with vendors, oversaw lease agreements and managed all telecommunications support.

1990-1994 STORE MANAGER, Charrette Corporation, Woburn, MA.

· Established a new retail facility, including the design and layout, construction, budgeting and marketing efforts, including grand opening event and promotion.

· Managed full time staff of ~20 employees, oversaw daily operation of business, hired/ trained new employees, negotiated with vendors, and managed operation of large inventory/warehouse.

· Supported new product development and purchasing efforts within the headquarters Purchasing Department.

· Managed staff scheduling, customer service, inventory and administrative functions.

1988-1990 U.S. PEACE CORPS VOLUNTEER, Energy Conservation Program, West Africa.

· Promoted awareness of the country’s diminishing wood-fuel resources by conducting workshops and teaching energy conserving techniques to local villagers of the Republic of Niger in West Africa.

· Conducted follow-up visits to villages to evaluate and document the effect and success of the workshops.

· Sought cooperation and support of host country civic leaders to further purposes of Peace Corps objectives.

· Lived in adverse conditions, without electricity, plumbing, or running water and learned the local language (Hausa) as well as speaking French.

EDUCATION Mass Office of the Inspector General, Boston, MA. MCPPO Public Purchasing coursework (2011, 2022)

Wentworth Institute of Technology, Boston, MA. Facility Management (2005 certificate)

Wentworth Institute of Technology, Boston, MA. AutoCAD Certificate Program, May 2002.

Boston University, Boston, MA. Certificate Program in Web Design, August 2001.

University of Massachusetts, Amherst, MA. B.A. in Communications, May 1988

COMPUTER

SKILLS MS Word, Excel, Outlook, Powerpoint, AutoCad, ECenterOne, Filemaker, Access.

MEMBERSHIPS Massachusetts Facility Administrators Association (MFAA)

International Facility Management Association (IFMA)

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