CHRISITNE AKUAKU

***** ****** ****. # *** ****** Spring, MD 20904

P:240-***-**** Email: adsp9m@r.postjobfree.com

OBJECTIVE A Skilled Communicator; able to maintain organization. Establish report with members of diverse groups and promote team cohesiveness. Highly organized, dependable, and independent.

EXPERIENCE

WINDOW NATION LLC JULY 2021 – PRESENT

Answer Phone Lines

Schedule service appointment

Coordinate Schedule times with installation Coordinators

CARETAKER

AGELESS HEALTHCARE LLC JANUARY 2019 - PRESENT

Monitor Medication

ASSISTING WITH BASIC NEEDS

PROVIDING COMPANIONSHIP

ASSESS CARE PLAN REGULARLY

PHARMACY REVIEW ADMINISTRATOR SEPTEMBER 2015 -SEPTEMBER 2018

JOHN HOPKINS HEALTH SERVICES

PROCESSED INSURANCES FOR BILLING AND RESOLVED ISSUES WITH PAYMENT

MANAGED INVENTORY OF MEDICATION AND SUPPLIES

ASSISTED BENEFITS COORDINATOR WITH FILE AUDITS

ANSWERED TELEPHONES INQUIRIES AND HANDLED CALLS TO/FROM PHYSICIAN'S OFFICE DEALING WITH ISSUES.

RECORDED AND UPDATED PATIENT INFORMATION AND INSURANCE INFORMATION.

CUSTOMER SERVICE SPECIALIST OCTOBER 2012- APRIL 2014

CAEI/BALTIMORE GAS AND ELECTRIC

Maintain Customer Accounts and Service

Specialize in the credit and collections audits

Maintain highest level of quality assurance and customer support

ADMINISTRATIVE ASSISTANT FEBRUARY 2012 – SEPTEMBER 2015

ROYAL FINISH CLEANING SERVICE

Answer multi phone lines and transfer calls

Perform light duty clerical work

Distribute paychecks to employees

Helped company attain the highest customer service ratings (as determined by online users)

FlIGHT ATTENDANT AUGUST 2007- FEBRUARY 2012

COMAIR AIRLINES/ DELTA CONNECTION

Coordinate crew briefings in flight details and special conditions

Greet passengers, assess tickets and assist with proper placement

Demonstrate use of emergency equipment and proper evacuation procedures

Answer questions, distribute materials. Assists elderly and disabled passengers as needed

Stock in-flight supplies

EDUCATION DUVAL HIGH SCHOOL, LANHAM, MD

HIGH SCHOOL DIPLOMA

UMUC

REFERENCES REFERENCE UPON REQUEST

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