Administrative Assistant General Manager
Resume:
BRITTANY WILLIAMS
MY OBJECTIVE & SKILLS:
Extremely goal oriented, professional, and timely character. I ensure to bring a friendly and hard-working atmosphere to any work place I join. I am I proven leader; however, I enjoy working with others. Strong communication skills are one of my helpful attributes. I am proficiently trained on a variety of computer operating systems such as Excel, Word, PowerPoint, OneNote, and JAVA. My attention to detail sets me apart, I will take the extra steps to be extraordinary not average.
CONTACT
PHONE:
EMAIL:
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EDUCATION
Houston Community College
Aug 2018 - Present
Honor roll student awarded for 3.7 GPA. Recognized STEM student at state of energy meeting and Shale magazine.
WORK EXPERIENCE
Twin peaks- Manager
October 2021-Present
Strong understanding of inventory management. Reduced food costs by 8% after identifying and eliminating inventory issues such as, excess ordering, poor storage, and inefficient waste management. Partnered with bartenders to create a signature cocktail menu, raising bar revenue by 23%. Optimized liquor, beer, and wine cost by implementing corporate strategies, as well as updated staff training. Responsible for recruiting, staffing, and onboarding all positions in FOH and BOH. Drastically improved employee retention rate by proper training and follow up meetings. Strong ability to multi-task and run daily restaurant functions such as floor supervision, adherence to local and state food handling and liquor laws, quality control of products, guest relations and conflict resolution. Thoroughly trained on multiple dining systems such as Aloha, Dine, Maitre’d. Ability to run P&L reports among many other functions withing these systems. Extensive knowledge and experience with the use of other systems such as:
Restaurant 365
Tip Network
Aloha EDC
Decision Logic
Host concepts
Hot schedules
Pulse
Corrigo
Excel
T.C.J Food Inc. Manager- General Manager
July 2016–October 2021
Responsible for budget preparation, revenue management, monthly P&L reports, and daily bank deposits. Communicated these reports with senior management, while implementing new marketing strategies to increase sales. Provided administrative support to franchise directors. Managed a staff of 30+, effectively training and scheduling to keep labor costs at a consistent low. Investigated and resolved customer inquiries and complaints in an empathetic manner. Weekly inventory on food and beverage consumptions to optimized food cost. Oversee weekly purchasing for restaurant’s food and beverage demand. Also over saw food preparation methods and techniques to ensured food handling compliances.
Designs by Davenport Administrative Assistant
2014–2016
Skilled relationship builder with the proven ability to work with different personality styles. Professionally trained in Advanced computer systems MS Office Suite, Excel, and other applications/systems. Solely developed a tracking and organization system for Purchasing and Accounts Payable. Managed day-to-day purchasing operations by successfully sourcing and securing goods and services such as materials, production components, and tooling.
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