Customer Service Manager Executive/ sales executive
Resume:
JOSEPH ITA UNO
*******@*****.***
*** ****, ****** ****, *****, Nigeria.
PROFESSIONAL PROFILE;
I am Self-motivated individual with the ability to achieve and exceed challenging targets and produce excellent work under pressure. I have experience in sales, marketing and Human capital. I possess excellent communication skills with ability to prioritize, listen attentively and create high-quality professional relationships while ensuring the goals of the organization are achieved. I have gained experience both from educational and professional practice. WORK EXPERIENCES
Enterprise Life Assurance Nigeria
February 2021 - Present
Life Planner
• Compile the list of Prospects in a Portfolio.
• Schedule a Fact-finding appointment to determine Clients’ particular needs and financial situation, long-term goals, extent of present coverage and investments.
• Develop a coordinated plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Provide Life Insurance Covers to clients’ changing Insurance needs.
• Obtain underwriting approval by completing application for coverage, communicate with adjusters and ensure the payment is received, and Policy documents were successful delivered to the clients via e-mail..
• Establish productive working relationships with clients and develop base for long-term sources of clients, via Referrals.
God’s General Schools, Ijebu.
Sept. 2019 – March 2020
Class Teacher (NYSC)
• Made the head teacher for the student in the junior secondary classes and handled their class registry.
• Taught basic level subject and delivered value through participatory models of teaching and use of innovative class activities and games.
• Provided weekly academic reports and documentation to the supervisory officer on students performance and class achievements rates.
• Organized extra lessons to boost the academic performances of the students. PenAchild initiative, Uyo
Jan. 2018 – Oct. 2018
Public Relations Officer
• A volunteer and member of the organization
• Made the Public Relations Officers for the organization during the 2018 outreach to public schools in Uyo, Akwa Ibom State.
• Made a member of the team for mapping and strategy for the organization’s projects and outreaches alongside collaboration with major stakeholders Lacasera Company Plc.
2014
Marketing and Sales Executive
• Responsible for handling customers’ inquiries, complaints and questions.
• Providing necessary information to intending clients/customers.
• Sales of the company’s product.
EDUCATION
Political Science and Public Administration
Apr. 2014 – Sept. 2018
University of Uyo • Uyo, Nigeria
West African Senior Secondary School Certificate Education Sep. 2006 – Jul. 2012
Ajangbadi High School • Lagos
First School Leaving Certificate
Sep. 2001 – Jul. 2006
Royal Bell Children School, Lagos.
SKILLS & Competencies
• Effective use of Microsoft Office; Word, Excel, Power Point, SharePoint, Access, Office 365, DYNAMICS 365 CRM, OUTLOOK.
• Soft Skills for example; great Interpersonal Relationship; Excellent Communication skills; Leadership and People Management, Teamwork/Team Management, collaboration; Decision-Making and Analytical skills, Professionalism, Problem-Solving, Multi-Tasking and Adaptability, attention to details, Prospecting, Sales, great Report Writing skills.
• Innovation, Research and Development. Strong analytical and problem solving skills, result-oriented and goal-driven, ownership of work and great negotiation skills.
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