Jessica
Hernandez
Details
Ellen, CA, 95442
***********@*******.***
Skills
Customer Service
Time Management
Organized
Fast Learner
Pay Attention to Detail
Languages
English
Spanish
ProEle
I have a few years of working customer service. I have worked a couple retail jobs in the past and they have taught me how to deal with customers in a patient and understanding manner. Working customer service has also taught me how to think on my feet and qnd uick solutions. J
mpyloRpent HistorR
Concessionist, Becoming Independent, Santa Rosa
U N—E 2 0 1 7 R UA—NAYB 2 0 2 0
éecoming Indepedent is a non-proqt organization that assists individuals with mental and physical disabilities live an independent life. I was part of their Social Enterprise department which brings in qnancial help to fund the programs at éecoming Independent. I started on the SMAYT train as a concessionist selling beverages and snacks. I then became a community coach where I was more hands on with the clients and assisting them in their daily tasks as well as helping them set goals that they want to accomplish. I then transfered to the éecoming Independent CafH where I was incharge of closing the cafH. My responsibilities were to make coffee, work the register, clean after we close, balance out the register, and lock the cafH. I also helped train éecoming Independent clients who we would hire at the cafH.J Sales Associate, Adidas, Petaluma
APYIL 2 0 1 7 R ANGNST 2 0 1 8
I was a sales associate. I worked on the register as well as on the Voor helping customers qnd the right sizes or answer any uestions they had about the apparel or footwear. I also worked shipment in which we had to open new inventory, price it, and get it out on the Voor before the store opened in the morning.J Sales Associate, Old Navy, Petaluma
S E P T EMéEY 2 0 1 5 R F E éYNAYB 2 0 1 7
I was a sales associate who worked in the registers, in the qtting room, and out on the Voor. I helped customers qnd what they needed as well as recovered clothes and accessories to make the store presentable. I was also a cash handler who counted the money in the registers making sure they all balanced out at the end of the night.J mducation
Sonoma State University, Rohnert Park
U N—E 2 0 1 4 R P Y E S E—T
I returned to school this semester after taking some time off. I am currently working on getting my éachelors in Euman Development.J
High School Diploma, Sonoma Valley High School, Sonoma ANGNST 2 0 1 0 R U N—E 2 0 1 4
Attended Sonoma Falley Eigh all four years taking college preparatory curriculum. I graduated and received my diploma in 2014.J
fe erences
References available upon request