Housekeeper Executive
Resume:
Chauntra Massad
Cleaning Professional
Contact
Tulsa, OK
*********@*****.***
Overview
Hardworking, punctual, friendly and coachable. 22+ years of professional cleaning experience. Management skills portraying a fair and comfortable work environment.
Education
Western High School
Las Vegas, NV
High School Diploma
Tulsa Community College
Tulsa, OK
Experience
June 2022 – July 2022
Lead Dishwasher • PGA MVP Event Staffing (Tulsa, OK)
Supervise 4-5 dishwashers
Ensure safety and compliance using proper PPE
Washed dishes as needed
Swept, mopped, and ensured all areas of kitchen were clean and free of hazards
Directed flow of dishwashing and cleaning processes and ensured dishwashers remained on task and motivated
April 2022 – May 2022
Housekeeper/Houseman • Doubletree Hotel (Tulsa, OK)
Ensured cleanliness of hotel rooms by stripping beds, vacuuming floors, wiping down furniture, sweeping, mopping, and emptying trash
Cleaned all vending areas and elevators
Stocked housekeeping carts
Took inventory of rooms needing cleaning service
December 2019 – March 2022
Stewarding Manager • Rivers Spirit Hotel & Casino (Tulsa, OK)
Managed team of 10 associates performing operations of dish pit and kitchen cleanliness
Substituted as necessary for kitchen and steward associates, also cleaning when needed
Ensured dishwashing and other cleaning machines remained up to date with maintenance and compliance
Created schedules
Performed annual performance reviews
Coached and counseled when necessary
Trained new associates on processes and equipment use
Approve timesheets
May 2014 – December 2019
Executive Housekeeper • Clarion Hotel Inn & Suites (Tulsa, OK)
Was promoted from Housekeeper/Houseman to Executive Housekeeper in February 2018.
Managed team of 13+/- housekeepers and houseman
Ensured cleanliness of hotel for all guests to include public areas, hotel rooms, and conference rooms
Inspected rooms daily
Performed inventory
Created schedules
Performed annual performance reviews
Coached and counseled when necessary
Trained new associates on processes and equipment use
Approve timesheets
Skills and Abilities
Detail-oriented
Trustworthy
Passionate
Dedicated
Hard-working
ORGANIZATIONAL & STRATEGIC MANAGER
The ability to set priorities, focus energy and resources, work towards common goals
CLEANING SKILLS
Over 22+ years of professional cleaning experience. Familiar with several cleaning products and brands. Ability to see an unclean area and visualize cleanliness.
References
Available upon Request
Contact this candidate