KRISEL MORELIS HERNANDEZ MORALES
www.linkedin.com/in/krisel-hernandez San Francisco, Panamá +507-***-***** *********@*****.*** Professional Summary
Skilled Logistics and Customer Service Leader with over 6 years of experience providing operations and supply chain leadership in a number of industries. Experience in all aspects of logistics governance including inventory planning, cost reductions, transportation and logistics, resource allocations, administrative support, and team collaboration. Continually exceeds expectations by building valuable relationships and works well with people at all levels of an organization including management, team members, vendors, and clients.
Skills
• Operations & Administrative Support
• Supply Chain & Logistics Coordination
• Interdepartmental Team Collaboration
• Policy & Regulatory Compliance
• Data Analysis & Reporting
• Invoicing & Accounts Payable Support
• Production Optimization & Efficiencies
• Data Entry & Records Maintenance
• Relocation & Transportation Arrangements
• Excellent Written & Verbal Communication
Technical Skills
SAP Business One, Microsoft Office Suite: Word, Excel, Outlook, PowerPoint Work History
Logistics and Administration – Weir Minerals – Panamá 09/2019 to Current
• Managing customer supply chain and logistics information within the company Transportation Management System.
• Coordinating with distribution facilities for relocation and transportation arrangements according to customer requests.
• Acting as an extension of the customer's staff to ensure that information flows properly and all arrangements are made.
• Handling purchase orders, inventory control and reports, invoicing, accounts payable and sales as well as output reports.
• Documenting and organizing existing standard operating processes and learning multiple job functions in logistics.
• Handling cross-functional responsibilities, facilitating customer calls and updates, and meeting operational metrics.
• Creating and maintaining customer and vendor files with required documents to support the delivery process.
• Scheduling deliveries, resolving issues regarding charges on invoice, and clearly communicating with customers.
• Organizing and developing special projects, training staff, and working with team members to innovate ideas.
• Training incoming hires in data entry, use of the operating system, and explaining the fundamentals of the industry.
• Successfully fostering and maintaining strong relationships with assigned customers. Administrative Assistant – Servicios Ecoforestales – S.A, Panamá 10/2018 to 08/2019
• Managed special projects and trained staff on procedures, processed bills and payments, and handled incoming mail.
• Utilized discretion and sound judgment at all times in communicating with management and stakeholders.
• Communicated with customers and vendors via telephone or email as well as purchased supplies and maintained records.
• Created and maintained monthly schedule of all employees and verify it stayed within the overall operational budget.
• Ensured that workloads were accomplished efficiently to maximize daily production for more than 35 employees.
• Processed departmental invoices, deposited checks, reconciled accounts, and transferred funds as required.
• Prepared payroll and tax reports (ITBMS) as well as updated spreadsheet for payments for social security (CSS).
• Maintained all employee records including salary/manager changes, merit increases, job transfers, and benefit changes.
• Responded to all employee questions regarding company policies, salary changes, healthcare, payroll, and time off. Administrative Assistant – Constructor A MECO – S.A, Panamá 12/2017 to 10/2018
• Oversaw daily administrative tasks including customer service and clerical support for an office of 15 employees.
• Provided a full range of office services by organizing office operations and developing/implementing office policies.
• Prepared performance reports for heavy duty equipment and availability indicator reports, based on performance.
• Liaised and coordinated with vendors, suppliers, and building management for all facilities-related issues.
• Provided projections of invoicing of machine hours based on what was billed the previous month and current rates.
• Communicated with clients including revising business proposals for various contracts and drafting invoices.
• Established standards and procedures and measured results, controlled costs, and approved supply requisitions.
• Managed the records database by performing data entry, and filing/retrieving corporate records, documents, or reports.
• Provided professional clerical support including preparing correspondence to clients, vendors, and subcontractors.
• Processed purchase orders and handled billing and control of worked hours according to equipment use rates.
• Oversaw inventory control as well as control of programming of preventive maintenance of light and minor equipment. Previous Work History
Human Resources Analyst – Constructora MECO, S.A, Panamá – 05/2015 to 12/2017 Accounting and Administrative Analyst – Megalicores la Castellana, S.A, Venzuela – 12/2013 to 04/2015 Tax and Audit Analyst – Marambio Gonzalez y Asociados, S.A, Venezuela – 12/2010 to 04/2015 Training, Licenses & Certifications
• SAPB1 Management for Operational and Administrative Modules
• Management of Administrative and Accounting Profit Plus software
• Management of Administrative and Accounting Galac softwareSupply Chain Course Education
Universidad Católica Andres Bello – 2009
Bachelor's Degree in Accounting