*** ******* ****, ***. ***, Brooklyn, New York ***39 917-***-****
**************@*****.***
Darlene T. Usher
Objective
My objective is to obtain a position where I can be challenge to utilize my knowledge, skills and ability to the fullest at your organization.
Professional Accomplishments
5/17 – Present NYPD 73RD Precinct Brooklyn, NY
Police Administrative Aide
Works alongside the Lieutenant of Administration as a Payroll Aide. Processing the Officer’s Payroll and Time Keeping on the CityWide system.
Perform responsible and difficult clerical, typing, word processing and data entry tasks such as 61s, PARs Aided Reports and the use of ZFinest system at the police station.
Refer members of the public who ask for assistance to the appropriate City agency.
Trained in processing 49s for interoffice and outer office memos.
4/13 – 5/21 PM Pediatrics Specialized Urgent Care Brooklyn, NY
Medical Receptionist/Pediatric Medical Assistant
Greet and register patients as they arrive in a child friendly environment
Monitor patient flow and obtain vital signs and initial information
Prepare patients for x-rays
Perform routine labs such as throat and urine cultures
Irrigate and assist with wounds
Call in prescriptions
Perform other duties as needed including apply splints and assisting the nurse and/or doctor in other medical procedures
10/96 - 08/12 U.S. Bankruptcy Court, E.D.N.Y. Brooklyn, NY
Case Administrator/Electronic Court Recorder
Ensures new case openings, terminating documents, and all event codes are processed correctly and accurately.
Thoroughly quality-checks attorney entries and chambers’ entries, as applicable, and takes appropriate and timely action on errors. Responds with accuracy and knowledge to inquiries from chambers, court staff, counsel and the public on case status and procedures.
Routinely ensures system users and non-participating litigants receive appropriate documents and notice of electronic filings. Efficiently monitors cases through closing using available resources as well as prepare well-supported correspondence regarding file inquiries, docket sheets, and other file-request information.
Accurately prepares deficiency worksheet/notices on “reportable matters.” Timely refers cases to panels of judges or court attorneys for action. Appropriately and accurately rules on motions as permitted by local rules.
Transmits required notices to the Bankruptcy Notice Center (BNC) in a timely manner. Efficiently processes new notices of appeal and appeal-related documents and makes entries and summary entries in automated system on all documents and proceedings timely, accurately and according to established standards. Routinely identifies various types of appeals and uses quality checks to ensure all automated entries are properly linked. Prepares appeal case opening documents, certificates of readiness and Records on Appeal for forwarding to the appellate courts and parties to meet established deadlines
Record and playback verbatim court proceedings using electronic sound recording equipment as required.
Ensure in advance that electronic sound recording equipment is in working order and notify information technology staff regarding needed maintenance and/or repairs. Setup and create electronic log notes of proceedings, including participants involved in court proceedings. Review and process transcripts orders submitted by agencies and chambers to ensure they meet the court’s format standards and prepare CD’s for transcription.
Arrange for and monitor the timely and accurate progress of the transcript being received from the transcriber and delivered to the appropriate parties. Receive and process CD/tape duplication and transcript production orders. Catalog CD/tapes and log and maintain their proper storage. Accurately files, scans and enters documents and/or information in automated system to meet established standards.
04/89 -10/96 U.S. Department of Justice New York, NY
Legal Secretary/Case Administrator - U.S. Trustee's Office
Provided secretarial support services to U.S. Trustee and staff, including preparation of correspondence, memos, reports and statistical information. Assisted in preparing and executing motions, pleadings and orders submitted by professional staff and data entry for both the New York and White Plains Court of Chapter 7,11 and 13 bankruptcy petitions.
Scheduled and set up section 341 hearings. Reviewed and processed no-asset reports in chapter 7 cases. Prepared and mailed creditors' committee solicitations and formations for chapter 11 cases.
Responsible for postage budget, metering and maintaining logs for the metering equipment for all outgoing mail. Trained new clerical personal and completed successfully all special projects or assignments.
07/88 - 03/89 U.S. Department of Housing and Urban Dev. New York, NY
Clerk Typist
Organized and maintained files. Answered all calls, recorded and relayed calls. Performed typing duties on the work Processor, IBM Selectric III, and CRT Computer. Typed Annual Adjustment Factors, (rent increases) for tenant re-certification.
Education
Colorado Technical University (CTU), Colorado Springs, CO
Associate of Science Degree in Business Management
Molloy College, Rockville Center, NY
Certificate in Medical Assisting
Skills
Technology skills: Word, PowerPoint, Internet, WordPerfect, Adobe Acrobat, Microsoft Publisher, Electronic Case filing system, Typing (62 wpm), communication and leadership skills. Event Planner, Efficient Organizer and a motivated team player
Hobbies
Event Planning
References
Marilyn Chin – 646-***-****
Lysandra Cruz - 516-***-****
Lenore Browning - 347-***-****
Christine Lovitt - 718-***-****
Darlene T. Usher
185 Ardsley Loop, Apt 19B • Brooklyn, NY 11239
TEL. 718-***-**** • EMAIL: **************@*****.***
September 14, 2022
Through this letter, I would like to express my interest in the position available with the Administrative Department. I am able to handle difficult clerical, typing, word processing and data entry tasks in a police station or other department unit, command or office.
I am seeking a new and challenging position that would utilize the organizational, communications, and technology skills that I have acquired in my studies and previous positions. I believe this would be an excellent opportunity for me to gain valuable experience and critical knowledge of your institution.
With respect to my interpersonal and organizational skills; I love to be hands on while being dedicated to providing excellent phone service, exceptional customer service and quality of services. For this position I am a versatile individual who is able to multi-task. I have also established that I am able to relate effectively and appropriately with the public, and that I have the ability to communicate and interact professionally and tactfully with professionals and paraprofessionals, and members of the community.
I believe I am a great candidate for this position and look forward to hearing from you to set up an interview.
Thank you in advance for your time and consideration.
Sincerely,
Darlene Usher