Data Entry Customer Service

Sabrina Latusek

Entrepreneurial attitude,Enthusiasm, Goal oriented, Great Customer Service Skills

Crystal Lake, IL 60014

**************@*****.***

224-***-****

Authorized to work in the US for any employer

Work Experience

Embroidery Operator

IStitchDezigns - Crystal Lake, IL

Present

Admin, customer service, embroidery, sales,.

Administrative Assistant

PCS International - Inverness, IL

December 2017 to December 2018

Filing, Administrative Tasks, Shipping, Receiving. Multi tasks as needed. Key Accounts Manager

Rush Direct

2013 to 2015

Web Updates

• PC Updates

• Social Media Updates

• Using Gimp for variety of artwork projects

• Mock Ups to create new business

• Sales

• Setting Up Tradeshow

• Quotes for new potential customers

• QuickBooks Order Entry

• Creating Excel Reports from QuickBooks

• Using Excel, Word, PPT for variety of projects

• Assistant to the CEO, Executive Director

• Warehouse Inventory

Pricing Assistant

Affinia Group

2013 to 2013

Data Entry

• Creating Excel Reports from Database

Assistant Manager

Petland - Arlington Heights, IL

1999 to 2012

Experience working with customers, in terms of selling and assisted with increased sales.

• Worked with vendors on promotions and bringing in new items.

• Always hit the monthly goal that has been set. Managed inventory in terms of updating, deleting, and adding stock regularly.

• Oversaw 2-6 employees on a daily basis, coordinating sales and performance.

• Ran maintenance on windows 2008 PC's and Dunn & Dunn POS systems.

• Troubleshooting included; defragging, disk clean up, and virus scans. SALES

Petland

2007 to 2011

Wilson Pet Supply Hanover Park, IL

• Assisted with daily calling using a list of customers to service their business needs in terms of supplies. Also managed list of new and perspective customers to coordinate cold calls.

• Up sold customers new items based on their needs and over achieved sales goals. Processed weekly timecards and updated employee timecards.

Education

Bachelor of Information Technology in Programming

American InterContinental University - Schaumburg, IL 2012

Associate of Arts in Business Administration

American InterContinental University - Schaumburg, IL 2011

Skills

• Excel

• Data Entry

• Administrative Support

• Microsoft Windows

• iOS

• Swift

• Mac OS

• Microsoft Excel

• Customer Service

• Microsoft Office

Certifications and Licenses

Driver's License

Additional Information

TECHNICAL SKILLS

IOS Technology IOS8, Xcode 6, Swift Programming Language Operating System Windows 7, Windows XP, Windows Vista, Mac OS X Lion, Mac OS X Yosemite Microsoft Excel, Word, PowerPoint, SharePoint 2013

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