English Teacher Customer Service

Andrè

Ian

Williams

Call Centre Agent

- Sales Consultant

Contact Me

074*******

********.******@*****.**

m

*** ******* *****, *****

Street, Newclare,

Randburg, Gauteng.

Johannesburg,South

Africa

Awards

■ FAIS CREDITS

■ 48783 - 38 Credits

■ Certificates to be

Summary

11 Years Call Centre - Sales Consultant

Experience. I have Short Term Insurance

Experience as I have sold : Legal Policies, Car,

House and Business Insurance. I also have

Long Term Insurance Experience as I have sold

Funeral policies. I do have 1 Year Lead

Warming / Lead Generator Experience. I have

the ability to develop New Business and

Regain Old Business. I have established long

term relationships at all levels. I have proven

Customer Service and Communication Skills to

effectively fill the Sales Associate Role in your

company.

Education

2007 - 2007 South West Gauteng College NCS N3

Matric

1. Business English,

2. Sake Afrikaans,

3. Public Relations,

4. Office Administrator,

5. Computer Typing / Data Capturing,

6. Information Process.

Experience

2005 - 2006 BE A FRIEND FOUNDATION Sales

Assistant

● Assist in the Charity Shop,

● Customer Service,

● Stock Taking,

presented physically.

Skills

Ms Office, Internet,

Emailing, Time

Management,

Communications,

Leadership, Report

Writing, Teamwork,

Customer Service,

Working Under Pressure

and Objection Handling.

Languages

English and Afrikaans.

Interest

Music, Sports, Reading,

Socialize, Social Media and

Surfing the Internet.

References

* Mr. Modise

English Teacher

Chris J. BOTHA

Secondary School

011-***-****

* Margaret Swanepoel

CEO

Be A Friend Foundation

011-***-****

● Filling (Alphabetical and Numerical),

● Security Work,

● Adhoc Tasks.

2008 - 2009 TASHTAN SUPPLIES LTD PTY Junior

Office Administrator

● Sales Queries,

● Debtors,

● Data Capturere,

● Customer Service,

● Emailing,

● Quotations,

● Stock Auditing,

● Filling (Alphabetical and Numerical),

● Weekly Reports,

● Adhoc Tasks.

2009 - 2011 VIGAMATE MOTORS Shop Assistant

● Stock Controller,

● Ordering Of Material Needed,

● Dissamble and Assemble of motor vehicles

(Bumpers,

● Lights, Doors,Bonnets, Etc.),

● Flatter - Flatterning of motor vehicle paint

(Bumpers,

● Fenders, Doors, Bonners, Etc.),

● Adhoc Tasks.

23/08/2011 -

01/04/2019

LEGALWISE INSURANCE LTD PTY Call

Centre Agent - Sales Consultant

● Call Centre,

● Inbound and Outbound Selling,

● Short Term Insurance,

● Selling Of Products,

● Upselling / Upgrading Clients Policies,

● Re-Instating / Re-Activating Of

Suspended, Lapsed or

● Terminated Policies,

● Data Capturere - Updating Clients Details,

● Team Leader and Supervisor Work for

* Tanya Williams

Manager

Tashtan Suppliers

079-***-****

* Darryl Williams

Manager

Vigamate Motors

081-***-****

* Marvin Hlongwane

Supervisor

Legalwise Insurance Ltd

Pty

011-***-****

* Irfaan Khan

Manager

MIWAY Insurance Ltd

Pty

086*-**-**-**

* Ashley Ngomande

Supervisor

CSS Group

011-***-****

some time,

● Adhoc Tasks.

01/12/2019 -

01/01/2021

MIWAY INSURANCE LTD PTY Call

Centre Agent - Leadwarmer / Generator

● Call Centre,

● Outbound Cold and Warm Calling,

● Offering Quotations on Car, Home and

Business Insurance,

● Short Term Insurance,

● Customer Services,

● Data Capturere - Updating Clients Details,

● Adhoc Tasks.

01/06/2021 -

01/12/2021

CSS GROUP - CREDIT SOLUTIONS

SERVICES GROUP Call Centre Agent -

Sales Consultant

● Outsourced Call Centre,

● Outbound Cold Calling,

● Selling Funeral Policies (Behalf of AVBOB),

● Customer Services,

● Data Capturere - Updating of Clients

Details,

● Adhoc Tasks.

Contact this candidate