Customer Service Room Attendant

Abennet Genene Tulu

**** **** *** **, ******** Heights, MN 55421

Tel. 952-***-****, Email: *********@*****.***

Objective: Assures facilities and equipment used are in a clean and sanitary condition and preparing, cooking, and serving of a variety of foods in large quantities.

Summary of Skills

essential physical and mental capabilities in the following: Interpersonal skills, memory, attention to detail, follow directions, comprehension, calculating, reading, writing, and speaking

Assist with inventory control and security

Safely operate all vehicles and other job related equipment

Enforce and support policies established by the company

Work Experience

Augsburg College - Custodian

July 2005 - Present

Responsible for the direction of housekeeping services in the facility.

Clean and sanitize restrooms/bathrooms using established practices and procedure.

Clean, dust, and wipe furniture; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers; empty and clean ash trays and cigarette urns; replace light bulbs; refill restroom dispensers.

Strip, clean, buff and apply floor sealer and floor finish to hard surface floors, vacuum and shampoo carpets.

Lock and unlock assigned buildings: secure building when facilities are not in use checking for unlocked doors and windows, report any unauthorized occupants, turn off lights.

Follow instructions regarding the use of chemicals and supplies. Use as directed.

Perform cleaning and related activities such as removing snow or debris from sidewalks and stairs in areas within sixteen feet of buildings using hand-operated tools or small power equipment.

Move furniture, equipment, supplies and tools on an incidental basis.

Wash accessible interior and exterior windows. Clean blinds. Launder cleaning rags and dust mops.

Mystic Lake Casino Hotel – Room Attendant/Custodian

October 2011 - Present

Cleans and prepares set number of rooms for guests, following guest service standards.

Collects soiled linen and towels for laundering.

Responds to guest inquiries.

Stocks cart at the end of the workday.

Sodexo – Assistant Cook

September 2003 – May 2005

Assists in the cooking and baking of a variety of meals, meats, side dishes, desserts and other items; participates in portion control and the wrapping, arranging and storage of foods.

Assists in skilled food preparation; inspects and reviews the food preparation and serving areas to assure that appropriate health, safety and sanitation standards are being met.

Assists in various kitchen skills such as mixing, slicing, grating and chopping food items; prepares beverages.

May perform cashiering duties; collect, sort, count and mark lunch tickets; count and record daily cash receipts; total daily sales; prepare manual or automated daily cash, sales and ordering reports.

Assists in checking recipes and estimates quantities of supplies needed

Common Root Cafe – Prep Cook

Mall of America (Sport Store) – Sales/Customer Service

February 2010 – May 2011

Preparing various food ingredients so that line cooks or pastry chefs can cook them

Washing vegetables and fruits, chopping vegetables, slicing fruits, peeling potatoes

Gut fish, shuck oysters and debone poultry

Preparing all the raw ingredients and food components that are required for cooking a meal

Good knife skills so that I can cut ingredients according to the size that is specified by the chef

Work quickly and efficiently while preparing dishes

Storing items in the pantry and refrigerator, fetching components of a particular dish to the head chef and helping in plating up of appetizers, entrée and desserts

Volunteer Experience

Ethiopian Evangelical Church in MN

Ethiopians for Ethiopian Program

oTeaching, leading, and playing with children of Ethiopian origin

Skills

Excellent communication skills

Strong analytical and problem solving abilities

Ability to interact with people of diverse background

Education

High School Diploma

Language

English and Amharic (Read, Write and Speak)

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