It Support Project Manager

Sami Taweel

*** *. **** ******, ******* NJ *****

917-***-**** *********@*****.***

Education:

College of Staten Island (2004-2007)

•Degree: Bachelor of Science (B.S.) in Computer Science

•Awards: Dean’s list: 2005-2006

Work Experience:

Associate project manager at Computer Generate Solutions (CGS) August 2019 – Present

Coordinate all EDI testing, implementations, and upgrades with customers

oSet up new trading partner in Tie Evision 7.0 and TSB

oSet new connection (FTP, SFTP, AS2, etc.) in Lexicom and TSB

oSet up all required tables and setups in the ERP for the new trading partner

oDownload and upload test files into SPS Commerce, OpenText, BigCommerce, DSCO etc.

Support clients with all issues related to EDI and ERP

oResearch all issues related to any EDI document(810, 846, 850, 855, 832, 856, 810, 870, 753, 754, 940, 945, etc)

Helped client with new ERP implementation for BlueCherry

Senior IT Application Support at GMA Accessories November 2008 – July 2019

•Maintained SQL database, running some queries, database back-up, creating tables or databases

•Utilized Business solution applications for database design, mining, and analysis.

•Managed all in house application developments and enhancements.

•Updated manuals and procedures for in house applications

•Completed root cause analysis of defects.

•Trained new employees on all in house applications.

Senior EDI Specialist at GMA Accessories (NJ,NY) April 2012– July 2019

•Coordinate all EDI testing, implementations, and upgrades with customers.

•Establish contact with trading partners and analyze exchanged data.

•Perform quality assurance on all file transfers

•Handled all EDI accounts to support the shipping department

•Trained new employees In the IT department

IT Support at GMA Accessories January 2008 – November 2012

•Provided daily support for 200+ company employees regarding all hardware/software issues.

•Maintained hot line support for more than 25 retail stores.

Skills:

Programming Skills

·Visual Basic.net

·ASP.net

·EDI (Electronic Data Interchange)

·Crystal report

Programming Environment

·Visual Basic.net

Database Packages

·Microsoft SQL Server

CASE tools (Computer Aided Software Engineering)

·Microsoft Visio

·Microsoft InfoPath

·Microsoft SharePoint

Professional references available upon request

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