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Customer Service Assistant Manager

Location:
St. Louis, MO
Posted:
September 22, 2022

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Resume:

Phillip Simpson

Hard working always punctual

Centralia, IL 62801

adsooz@r.postjobfree.com

+1-618-***-****

I am very punctual and and on time and hard working Authorized to work in the US for any employer

Work Experience

Warehouse Worker

GROUPO ANTOLIN - Nashville, IL

January 2021 to Present

Build car parts and help with unloading trucks and organizing materials Autozoner

AutoZone - La Porte, TX

May 2014 to December 2020

took cash help diagnosed car problems and did certain car repairs Assistant Manager

circle k - Seabrook, TX

June 2018 to December 2019

• take cash and clean and maintain a beautiful store and do inventory

• Promoted to Assistant Manager after 2 months

• Managed a group of clerks, associates, team members and staff members

• Oversaw day to day store operations

• Opened and closed store

• Made bank deposits and money orders on behalf of Store manager manager

• Provided excellent customer service to all customer, client and patrons in a timely manner

• Coordinated, arranged and led sales calls and meetings

• Managed daily reports of transactions

• Designed and ordered all incoming and outgoing inventory, special orders, merchandise and advertisements for customers

• Trained new employees on store processes and procedures

• Coordinated schedules and assigned clerk, associate, team member, staff member and employee shifts

• Enforced company policies and procedures

Assistant Manager

McDonald's - Pasadena, TX

May 2009 to June 2018

• Promoted to Assistant Manager after 1year

• Managed a group of staff members and team members

• Oversaw day to day restaurant operations

• Opened and closed restaurant

• Made bank deposits and money orders on behalf of General manager

• Provided excellent customer service to all patrons in a timely manner

• Coordinated, arranged and led sales calls

• Managed daily reports of transactions

• Designed and ordered all incoming and outgoing merchandise, inventory, advertisements and special orders for customers

• Enforced company policies and procedures

Education

Bachelor's in automotive engineering

Texas - College Station, TX

June 2003 to June 2007

Skills

• Crew Member

• Food Service

• Customer Service

• Computer Skills (10+ years)

• AutoCAD

• CAD

• Manufacturing

• Warehouse experience

• Mechanical Engineering

Certifications and Licenses

TABC

February 2018 to February 2020

Assessments

Retail Cash Handling — Proficient

December 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient

Customer Focus & Orientation — Highly Proficient

December 2019

Responding to customer situations with sensitivity Full results: Highly Proficient

Retail Customer Service — Completed

December 2019

Comprehending and responding to retail customer needs. Full results: Completed

Cashier skills — Proficient

December 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient

Bookkeeping — Completed

September 2022

Calculating and determining the accuracy of financial data Full results: Completed

Retail customer service — Completed

September 2022

Responding to customer situations in a retail setting Full results: Completed

Business math — Familiar

September 2022

Using basic math to solve problems in a business context Full results: Familiar

Workplace safety — Proficient

September 2022

Using safe practices at work

Full results: Proficient

Sales skills — Completed

September 2022

Influencing and negotiating with customers

Full results: Completed

Working with MS Word documents — Completed

September 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed

Spreadsheets with Microsoft Excel — Completed

September 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed

Basic computer skills — Familiar

September 2022

Performing basic computer operations and troubleshooting common problems Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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