Sushi Chef Customer Service
Resume:
HK
Han (Kevin) Kang
Professional Summary
Team-inspired Server and Cater-Waiter identified as integral component to successful group-oriented initiatives. Exercising strong willingness to learn and take on new challenges while contributing to essential functions in all aspects of catering events assembly, presentation and execution. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Work History
KPOP Woodstock - Korean BBQ Server
Woodstock, GA
12/2021 - Current
Izumi Asian Bistro - Server
Woodstock
04/2021 - Current
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
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Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
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Explained menu items and suggested appropriate options for food allergy concerns.
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Increased sales significantly by upselling higher-end products to customers.
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Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
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● Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.
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● Bussed and reset tables to keep dining room and work areas clean. Explained menu items and suggested appropriate options for food allergy concerns.
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● Bussed and reset tables to keep dining room and work areas clean.
● Increased sales significantly by upselling higher-end products to ********@*****.***
Marietta, GA 30008
Skills
● Guest interaction
● Fish filleting
● Company standards knowledge
● Food safety
● Effective communication
● Excellent judgment
● Employee training
● Decision-making
● Shipping and receiving background
● Tableside service
● Strong communication skills
● Strong work ethic
● Integrity
Education
2012
Palm Desert High School
Palm Desert, CA
High School Diploma
Korean American Association Of Greater Atlanta - AVID Volunteer at Korean American Association
Norcross, GA
01/2021 - 09/2021
Kani House - Server
Cumming, GA
11/2020 - 04/2021
customers.
Kept register accurate through correct billing, payment processing and cash management practices.
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Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
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Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
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Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
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Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
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Collected orders and relayed them to bartenders quickly and accurately.
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Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
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Monitored daily throughput and addressed shortfalls to daily production plan.
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Identified issues, concerns or areas for improvement and worked with team to resolve.
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Developed daily targets and clearly communicated plan to subordinates and team members.
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● Understood and maintained commitments to production plan. Developed and maintained courteous and effective working relationships.
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● Cultivated warm relationships with regular customers.
● Checked identification for minimum age for sale of alcoholic beverages.
● Used slow periods to restock supplies, ice, trays and delivery bags. Worked with POS system to place orders, manage bills and handle complimentary items.
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Managed event contracts, including estimates, event profiles and post-event summaries.
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Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
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● Inspected dishes and utensils for cleanliness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
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Moved and set up seating, prepared extra silverware and Napkins prior to arrival of large groups.
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● Scheduled numerous reservations and managed seating arrangements Tokyo (Tri County Plaza) - Executive Chef
GA
06/2020 - 08/2020
Monkey 68, Katana, The ONE - Sushi Chef
Roswell, Buckhead, Brookhaven, Georgia
02/2017 - 11/2019
simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
● Trained incoming staff on restaurant practices and procedures. Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
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Verified compliance in preparation of menu items and customer special requests.
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Oversaw all business operations for restaurant, including customer service, sales, strategic planning, policy development and inventory control.
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Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
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● Kept labor below to support business profit targets. Assisted customers in planning corporate events, social galas and gourmet dinners.
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Used root cause analysis to conduct assessments and develop improvements.
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Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
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Planned promotional menu additions based on seasonal pricing and product availability.
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Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
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Pleasantly welcomed and greeted patrons when they walked by the sushi bar.
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Educated guests on different types of fish and shellfish so that they could choose sushi items.
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Maintained a safe and clean workspace by regularly wiping down and sanitizing counters.
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Actively participated in planning the sushi menu and crafted new items for special events.
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Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
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Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
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● Engaged in suggestive selling and other sales techniques.
● Maintained competitive pricing and achieved targeted sales.
● Obtained fresh, local ingredients to lower grocery costs. Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
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● Mentored kitchen staff at all levels to prepare each for demanding roles. Izumi - Sushi Chef
Cumming, GA
07/2018 - 06/2019
Ninja, Fujihana, Volcano, Kani House - Hibachi Chef, Server, Kitchen Chef
Cumming, Marietta, Kennesaw, Braselton., GA
01/2013 - 06/2017
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
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Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
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Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
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● Maintained well-organized mise en place to keep work consistent. Developed and cooked memorable dishes that brought new customers into establishment.
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Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
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Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
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● Disciplined and dedicated to meeting high-quality standards. Reduced food costs by using seasonal ingredients, setting standards for portion size and minimizing waste.
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Created identical dishes numerous times daily with consistent care, attention to detail and quality.
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Monitored line processes to maintain consistency in quality, quantity and presentation.
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Explained menu items and suggested appropriate options for food allergy concerns.
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● Bussed and reset tables to keep dining room and work areas clean. Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
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Checked freezer and refrigerator prior to each shift to verify correct temperatures.
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Developed and cooked memorable dishes that brought new customers into establishment.
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Oversaw grill, stove and oven and cleaned all equipment after every shift.
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Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
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Prepared meals from scratch using authentic, popular recipes to generate repeat business.
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Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
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