Marianne OHara

Bookkeeper, Business Development, Cashier Associate, Telemarketing, Receptionist,

Administrative Assistant or Comparable Position

Youngstown, OH 44515

adsoml@r.postjobfree.com

+1-330-***-****

A position in Cashier Associate, Business Development, Telemarketing, Administrative Assistant, Accounts Payable/Accounts Receivable,Payroll, Human Resources, Customer Service, Receptionist, B2B or Comparable Position. I have 35 YEARS EXPEREINCE. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Associate/Cashier

Big Lots - Bradford, PA

June 2017 to February 2019

Sales Associate, Cashier, Floor Recovery, Unloading Truck, Ticket Pricing, Shelf Stocking, Organizing and setting up new store, customer service, Money handling- cash, credit cards, checks, EBT. Sales Associate /Cashier/Customer Service Manager

Tops Friendly Markets - Bradford, PA

May 2017 to February 2019

Cashier, provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Provide accurate, fast and courteous checkout. Scan and bag items. Maintain financial responsibility in my service lane, cash office, other registers. Hand all types of money; cash, credit cards, debit cards, EBT cards, WIC cards, checks. Stock front end products. Restock and use supplies efficiently. Keep work area clean. Put up discarded or returned merchandise. Help other associates in bagging items when available. Train new hires on register. Sales Associate/Cashier/Stocker

Big Lots, Inc - New Smyrna Beach, FL

March 2017 to March 2017

Sales Associate, Cashier, Floor Recovery, scan and bag items, customer service, money handling, credit cards, coupons, checks, returns. Front face shelves, pull stock forward, organize shelves in store, clean store, greet each customer.

Cashier Associate/Customer Service

Winn Dixie - Bonita Springs, FL

January 2017 to February 2017

Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Provide accurate, fast and courteous customer checkouts. Maintain financial responsibility in my service lane. Stock front end products. Restock supply and use supply items efficiently. Keep work area clean. Put up discarded or returned merchandise. Cashier Associate/ Customer Service

Winn Dixie - Big Pine Key, FL

December 2016 to January 2017

Cashier, provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.

Provide accurate, fast and courteous checkout.

Scan and bag items.

Maintain financial responsibility in my service lane. Hand all types of money; cash, credit cards, debit cards, EBT cards, WIC cards, checks.

Stock front end products. Restock and use supplies efficiently. Keep work area clean. Put up discarded or returned merchandise.

Help other associates in bagging items when available. Telemarketer/Customer Service

Total Loop - Remote

November 2015 to October 2016

Responsibilities

2 weeks of the month I make telephone calls to customers from list of previous customers of a car dealership. Use computer software, data input, data collection, emails, Dealer IQ software, provide customer service, set appointments.

Skills Used

Customer service

Computer skills

Delievery Driver/Laborer/Package Handler/Warehouse FedEx - North Jackson, OH

November 2015 to December 2015

Responsibilities

Sort packages, scan packages. Load truck, delivery packages, read maps, drive truck, customer service, data input, data collection.

Work two seasons.

Carry current DOT Medical Card

Skills Used

Read maps, clean mvr, driving, follow directions.

Delivery Driver/seasonal

Fedex - North Jackson, OH

November 2014 to December 2015

Responsibilities

Scan and sort packages for daily route, mark packages with sequence number, load packages in truck. Read maps. Sense of direction. Install information into scanner. Data input, data collection. Drive van to proper locations, deliver packages to appropriate places, obtain signatures as necessary. Customer service.

Accomplishments

Team player, read maps, follow directions, deliver packages. Skills Used

Driving, lifting up to 75 lbs, sense of direction, read maps, customer service, math, organization. Leave of Absence

Travel the United States

April 2015 to October 2015

Cashier/Sales Associate/Customer Service

Nittany Oil Company - Lantz Corners, PA

February 2015 to April 2015

Responsibilities

Cashier, customer service, maintain stock on shelves, prepare food, clean store, gas islands, fuel pumps, lottery.

Skills Used

Money handling, prepare mass food items.Fast pace environment. Tax Preparer/Receptionist/Administrative Assistance H & R Block - Kane, PA

January 2015 to February 2015

Responsibilities

Tax preparer, receptionist, Administrative assistant. Data input, data collection. Customer service.

Delivery Driver/Cashier/Administrative Assistant

Something Unique Florists - Austintown, OH

October 2014 to November 2014

Responsibilities

Deliver Driver for flowers, pick up flowers, organize shop, clean buckets for flowers, trim\cut ends\stems of flowers; daily prep fresh flowers. Administrative assistant, Answer phone, customer service, take orders, cash register. Handle money in cash, checks, credit cards. Skills Used

Read and follow maps.

Receptionist/Office Assistant/Administrative Assistant Delliquardri Landscaping - Girard, OH

May 2014 to November 2014

Responsibilities

Part-time, 2 days a week. Administrative Assistant. Answer multi-line phone, take messages, forward calls, take orders, dispatch drivers, file maintenance, computer data, set appointments in Outlook, data input, data collection, distribute mail, cash handling, accept checks and credit cards, Cash register, Customer service, greet customers.

Skills Used

Customer Service, Computer Skills, General Office Equipment. Sales Associate, Supervisor/Administrative Assistant Tiffany's Bridal Boutique - Reno, NV

July 2011 to April 2014

Responsibilities

Sales Associate in the Boutique, Supervise, Administrative Assistant, Cashier, inventory, sales, data input, data collection, window and floor display decorator, ordering, computer skills, director of safety log, payroll, delivery driver, model in fashion shows.

Business Development Representative/Administrative Assistant GBS Corporation - Youngstown, OH

July 2007 to October 2010

Responsibilities

Computer skills, cold calling, B2B, appointment setting, Electronic Medical records, data input, data collection, telemarketing skills, commission sales with salespeople, marketing, Administrative Assistant. Administrative Services Officer

Quality Paving of Youngstown, Inc - Youngstown, OH January 1984 to July 2007

Responsibilities

Administrative Assistant Officer, Payroll, Account Receivables, Accounts Payables, Banking, Reconciliations, Taxes, New Hire Forms, Supervisory skills, Employee files, financial statements, money handling (cash, checks, credit cards, banking), Workers Compensation, Unemployment, Health and Safety Director, Phone Sales, Advertising, Marketing, Data Input, Data Collection, Trade Shows, work with Sales Reps., Typed contracts, customer follow up, confidential, customer services, answer multi line phone system, inventory, parts and materials ordering, dispatch drivers, asphalt paving, seal coating, trucking, snow plowing, Street Print imprinting system, Computer Skills, office equipment, interviews, equipment purchasing, B2B.

Accomplishments

Retained customers year after year. Phone sales. Marketing to bring in new customers. Ran own seal coating and snow plowing crews.

Skills Used

Administrative assistance,Customer Service, Computer Skills, Payroll figuring before computers (by hand), typing, multi line phone system, multi tasking in a fast pace environment. Education

Child Care Technology with Business Management

Youngstown State University - Youngstown, OH

1980 to 1983

High School Diploma in General Studies and Business Austintown Fitch High School - Austintown, OH

Skills

• Front end lead, telemarket, 22 years in construction business running office,Payroll, A/P, A/R, Delivery Driver, read and follow maps, data entry, multi-phone lines/ Receptionist, Telemarketing, Bookkeeping, Taxes, customer service, Data Input, Data Collection, Appointment Setter, Salesforce CRM, Microsoft Office Computer skills, 10 key skill, typing, cold calling, Sales, Banking, Cash handling, New Hire Employee forms/paperwork, Contracts, billing/invoicing, maintaining customer files, customr follow ups, scheduling, Snow Plowing, Seal Coating, Electronic Health Records/Practice Management Software, Disaplined and Experienced to work from home. (10+ years)

• Cash Register (10+ years)

• Customer Service (10+ years)

• Microsoft Office (10+ years)

• Cooking

• Word (10+ years)

• Cash Handling (10+ years)

• Data Entry (10+ years)

• Excel

• Filing (10+ years)

• Inventory (10+ years)

• POS (10+ years)

• Team Player

• fast learner

• Cashiering (10+ years)

• Microsoft Excel

• Microsoft Word (10+ years)

• Van Driver (10+ years)

• Accounts Receivable (10+ years)

• Accounts Payable (10+ years)

• QuickBooks (10+ years)

• Bank Reconciliation (10+ years)

• General Ledger Accounting (10+ years)

• Financial Report Writing (10+ years)

• Tax Experience (10+ years)

• Office Management (10+ years)

• Office Administration (10+ years)

• Medical Receptionist (1 year)

• Time Management

• Front Desk (10+ years)

• Transcription (10+ years)

• Medical Office Experience (1 year)

• Typing (10+ years)

• Bookkeeping (10+ years)

• Financial report interpretation (10+ years)

• Balance Sheet Reconciliation (10+ years)

• Journal Entries (10+ years)

• Account Reconciliation (10+ years)

• Workers' Compensation (10+ years)

• Financial statement preparation (10+ years)

• Paving (10+ years)

• Pricing (10+ years)

• Project management (10+ years)

• Financial analysis (10+ years)

• Data collection (10+ years)

• Accounting (10+ years)

• Personal assistant experience (10+ years)

• Forecasting (10+ years)

• Microsoft Outlook

• Shuttle driving (10+ years)

• B2B sales

• Account management

• Outside sales

Certifications and Licenses

DOT Medical Card

November 2015 to November 2016

I am drug free and smoke free.

Ohio drivers license

March 1979 to Present

Clean MVR

Social Security Card, verifiable

March 1962 to Present

Verifiable Social Security Card

driver's license

Assessments

Mechanical Skills: Monitoring — Familiar

August 2018

Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.

Full results: Familiar

Accounting Skills: Bookkeeping — Familiar

July 2020

Calculating and determining the accuracy of financial data Full results: Familiar

Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Medical Receptionist Skills — Proficient

June 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Scheduling — Familiar

June 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Early Childhood Development — Completed

July 2020

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Completed

Administrative Support Professional Fit — Proficient July 2020

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Delivery Driver — Highly Proficient

July 2020

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Customer Service — Highly Proficient

July 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Retail customer service — Proficient

September 2021

Comprehending and responding to retail customer needs Full results: Proficient

Delivery driver — Expert

August 2021

Interpreting instructions or signs and solving problems Full results: Expert

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Cashier skills — Familiar

September 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

OBJECTIVE:

Take-charge professional delivering executive support and team leadership to business operations. Administrative assistance officer, Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable/payable, invoicing, dispatching, database management, vendor negotiations and contact management. Recognized for exemplary customer service and team collaboration. A position that fully utilizes my 35 years of experience and abilities in an office environment. SKILLS AND PROFICIENCIES

• Cashier/customer service; dedicated to delivering first-class customer service, smile over the phone. Front-end lead.

• DOT Medical Card, clean MVR

• Microsoft Office Suite Software Applications (Word, Excel, Outlook, Powerpoint, Quickbooks, Publisher, Access), CRM (Salesforce), Electronic Medical Records/Practice Management Software

(NextGen), Dealer IQ, Phone.com

• Operation of central office switchboard, multi-line telephone system up to 50 lines, answering incoming calls and directing them as needed, taking messages, retrieving messages via machine voicemails and emails, interact regularly with customers both in person and on the phone, Greeting customers, Answering questions and resolving issues, very professional telephone voice, Ability to communicate in person and electronically, interact regularly with customers, log customer comments, Dispatching

• Telemarketing/Cold Calling, Phone Sales, Appointment Setting Excellent Customer Service

• Typing and 10 key skills, Data Entry, Scanning, Faxing, Emails

• Payroll, time keeping, Taxes, New Hire paperwork, Drug testing, Background checks, Human Resources, maintain employees files, 1099/ W-2/W-4 forms, Working closely with Sales People, Accounting Skills

• Accounts Payable AND Accounts Receivable, daily transaction processing, month end processing, working with vendors and customers, Budget Monitoring, Billing/Invoices/Statements, coordinate payments, follow up calls to collect money, accounting reconciliations, work with Accountants and Attorneys

• Clean Driving Record, ability to read and follow maps.

• Inventory Accounting, Supplies and Material Ordering (ordering and stocking)

• Banking, Check Writing, Bank Reconciliations

• Write Correspondence, reports, memos, contracts, Bookkeeping, Ledgers, Financial Statements, etc…

• Mail handling, receive and distribute mail accordingly, Mass mailings, Postage, Packages (Shipping and Receiving)

• Sales and Use Tax Reporting, Fuel Tax Reporting, Driver log books

• Job scheduling, Appointment scheduling, Confirm scheduled appointments, Schedule follow up contacts, working directly with Employees/Sales Representatives and Customers on daily bases, Update customer changes in database, contact current customer base on current marketing incentives, schedule future contacts as needed

• Prepare Travel Request as needed

• Reporting to Upper Management, Meeting established quidelines and deadlines.

• Multi-task, Self Starter, Highly Motivated

• Highly disaplined and experienced to work in a home office

Contact this candidate