MARGARITA MANRIQUEZ 209-***-**** ****************@*****.***
OBJECTIVE
-I am willing to put my best foot forward in a permanent position within a company to become successful
WORK EXPERIENCE
Robert half/United Health Care/Optum/Call Center
Customer Care Specialist
04/18/2022-07/22/2022
•Assisting clients with disabilities in regards to medical insurance benefits, authorizations and claim issues;
Client resource referrals;
Ability to deal with the public in a tactful and courteous manner;
Accurately type correspondence and reports of a sensitive and/or complex nature;
Data entry and Type accurately at the speed which permits successful job performance;
Understand and apply policies, rules and procedures related to department operation;
Accurately maintain operational records and filing systems;
Perform assigned tasks independently;
Handle frequent telephone interruptions;
Robert half/Office of Clients Rights Advocacy
Assistant Clients Rights Advocate
11/11/2021-02/2022
•Assisting clients with disabilities to resources and referrals;
Intake application;
Ability to deal with the public in a tactful and courteous manner;
Accurately type correspondence and reports of a sensitive and/or complex nature;
Data entry and type accurately at the speed which permits successful job performance;
Understand and apply policies, rules and procedures related to department operation;
Accurately maintain operational records and filing systems;
Offered support to other clerical Staff, Attorneys and Advocates;
Act as a lead worker by training and reviewing the work and essential duties of subordinates;
Perform assigned tasks independently;
Handle frequent telephone interruptions;
Partners Personnel/Brake Parts Patterson
Administration Billing
06/2020 - 12/2020
•Billing of products from invoices through oracle before shipment;
Ability to deal with the public in a tactful and courteous manner;
Accurately type correspondence and reports of a sensitive and/or complex nature;
Data entry and type accurately at the speed which permits successful job performance;
Understand and apply policies, rules and procedures related to department operation;
Accurately maintain operational records and filing systems;
Offered support to other clerical staff and supervisors;
Perform assigned tasks independently;
Robert Half/(FPC)Family Partnership Center (BHRS)Behavioral Health Recovery Services Stanislaus County, Modesto
Administrative Assistant
03/2019 - 06/2019
•Offered Clients with disabilities too resource referrals and intake application;
Ability to deal with the public in a tactful and courteous manner;
Accurately type correspondence and reports of a sensitive and/or complex nature;
Data entry and type accurately at the speed which permits successful job performance;
Understand and apply policies, rules and procedures related to department operation;
Accurately maintain operational records and filing systems;
Act as a lead worker by training and reviewing the work of subordinates;
Perform assigned tasks independently;
Offer support to other staff;
Handle frequent telephone interruptions;
Travel to various sites when necessary.
People Ready/Clancy & Theys Construction Administrative Assistant
02/2016 - 09/2016
• Set up and installation of office;
Ability to deal with the public in a tactful and courteous manner;
Accurately type correspondence and reports of a sensitive and/or complex nature;
Data entry and type accurately at the speed which permits successful job performance;
Understand and apply policies, rules and procedures related to department operation;
Accurately maintain operational records and filing systems;
Offered support to other clerical staff and supervisors;
Perform assigned tasks independently;
Handle frequent telephone interruptions;
CVOC Heap Intake Counselor
10/2011 - 07/2012
• Assisted low income clients with payment of utility bills;
Client resource referrals and intake application;
Ability to deal with the public in a tactful and courteous manner;
Accurately type correspondence and reports of a sensitive and/or complex nature;
Data entry and type accurately at the speed which permits successful job performance;
Understand and apply policies, rules and procedures related to department operation;
Accurately maintain operational records and filing systems;
Offered support to other clerical staff;
Perform assigned tasks independently;
Handle frequent telephone interruptions;
Travel to various sites when necessary.
US Bank Bank Teller/Cash Vault Teller
11/2008 – 01/2011
• Experienced with teller practices;
Accounts receivable and payable, deposits and credits, check cashing, processed credit card and loan payments, balancing of cash for ATM machine and cash drawer;
Explanation of products, accounts of balancing to clients as needed;
Met monthly goals in terms of new accounts and accuracy;
Deal with the public in a tactful and courteous manner;
Data entry and type accurately at the speed which permits successful job performance;
Understand and apply policies, rules and procedures related to department operation;
Accurately maintain operational records and filing systems;
Perform assigned tasks independently;
Handle frequent telephone interruptions.
EDUCATION
Merced Adult School 2008
•GED
Modesto Junior College 2018
•General Studies
•Child Development
CERTIFICATES
General Business Occupations CVOC Central Valley Opportunity Center 2008
•Business English, Business Math, Record-Keeping, Filing, Ten-Key, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Fax Machine, Using Email, Copy Machine, Telephone Techniques, Typing and Keyboarding.