Customer Service Food Server

Gregory D. Allen **** Denio Island St

************@*****.*** North Las Vegas, NV

702-***-****

OBJECTIVE Seeking bartender position where I can increase guest satisfaction utilizing over 12 years of bartending and mixology experience.

PROFESSIONAL SKILLS

CERTIFICATIONS

• TAMS

• Sherrifs NON-gaming work card

INTERPERSONAL AND TEAMWORK SKILLS

• A team player, acknowledged as “Total Quality Customer Service Professional.”

• Held a tribal gaming license through the Tribal Gaming Association

• Certified in “TIPS” training alcohol awareness program CUSTOMER SERVICE AND SALES SKILLS

• Exceptional mixology knowledge and execution

• Interacted with clients and utilized excellent organizational skills to arrange and coordinate promotional events

• Delivered excellent customer service and conducted in-house sales promotions while functioning as food server, beverage server, and bartender.

• Oversaw daily sales operations at bar/restaurants. QUANTITATIVE SKILLS

• Consistently entrusted with large sums of money.

• Managed petty cash, payroll, inventory, member statements, accounts receivable, and payable.

• Administered quality control, and computerized to manual inventory.

• Responsible for hiring and training of employees

• Experienced with POS system touch screens.

EMPLOYMENT HISTORY

• Bartender, Thunder Valley Casino & Resort, Lincoln, CA, 1 year

• Bartender/Food Server, The Firehouse Old Sacramento, Sacramento, CA, 1 year

• Food & Beverage Manager, America Live (Gators), Sacramento, CA, 3 years

• Bartender/Disc Jockey, San Jose Live, San Jose, CA, 2 years

• Bartender, Black Angus, Bay Area Locations, CA, 5 years

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