Scrum Master Product Owner

LINDA SASSI ETIH

************@*****.*** Tel: 240-***-****

Career Summary

Experienced Certified Scrum Master with over 6 years in the IT industry having extensive knowledge in Software Development Lifecycle (SDCL) within multiple domain such as Health care, Finance, and educational sector. Able to manage and facilitate multiple teams of different sizes both Co-located and distributed teams. Experienced working with Agile frameworks such as, Scrum, Kanban, and SAFe. Have experience using project management tools; Jira/Confluence, MS suites and Team Foundation Server (TFS).

Technical Skills

6 years of experience as a Scrum Master with extensive experience in scrum and Kanban.

Prevalent knowledge of multiple Agile framework, Scrum, Kanban, Extreme Programming

Extensive knowledge of project management principles and the ability to apply the principles, tools, and techniques to develop/plan, manage or execute projects or work plans to ensure successful completion (e.g., on time, within budget).

Expert in management tools; Jira/Confluence, TFS and MS suites

Knowledgeable in version control tools such as SharePoint

Excellent facilitation and collaboration skills

Able to intuitively apply general business and IT knowledge to all assignments

Independent worker, self-starter

Excellent problem-solving skills with the ability to work independently to resolve issues in a timely manner

Certification

Professional Scrum Master 1(PSM1)

SSM (SAFe 5)

Professional Experience

Scrum Master July 2018 – May 2022

Kaiser Permanente – Annapolis/Maryland

Helped to facilitate sprint ceremonies like Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Refinement Sessions.

I worked collaboratively with my Product Owners to facilitate the Refinement Sessions during which I assist the PO in grooming the Backlog and getting the User Stories “Ready.”

Assist teams to identify and remove impediments by having an understanding in the control and release processes

Ability to organize Product teams with a focus on guiding the teams towards improving the way they work.

Supported with internal and external communication to improved transparency

Teamed up with product owner to keep product backlog healthy and user stories groomed and prioritized

Construct a relationship with Product owner and other stake holders to facilitate team's interaction with them

Guide the Product Owners in creation and maintenance of Product Backlog

Nurtured team members on Agile principles and provide general guidance on the methodology

Constantly learned Agile/Scrum techniques and shared findings with the team

Committed with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization

Assist team to solve problems rather than provide solutions

Has expertise in estimation and planning and knows how to create useful, reliable, and practical plans for software development projects

Provide maximum support to the team using a servant leadership style whenever possible, and led by example

Take responsibility for managing dependencies between the Scrum team and others.

Took responsibility of delivery and management of the tasks

Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management

Keep Agile tracking systems updated to provide transparency on product and sprint backlogs

Collaborate with the Product Owner and the Scrum Team to negotiate the minimum viable product for delivery

Track and communicate team status and progress via burnup and burn down charts, as well as other information radiators, to the team, management, and stakeholders ensuring it accurately reflects current state

Report team’s productivity or progress to leadership every week to improve transparency

Observe team’s dynamics, recognized strength and weaknesses of individual team members and coach them to improve during retrospective

Collaborate with other agile team of team’s scrum master to ensure cross- functional iteration dependencies are satisfied and best practices are being encouraged across the organization

Scrum Master January 2017 – June 2018

Sun Trust Bank – Washington/District of Columbia

Organized and facilitated Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) and backlog refinement under minimal supervision

Championed Agile software development best practices, acting as a coach and mentor to the Scrum teams

Supported the Product Owner in grooming and maintaining the product backlog

Demonstrated sense of urgency and responsiveness to complete work and solve problems, with a strong drive to persevere when faced with ambiguity

Proactively removed or escalated roadblocks to allow team progress

Maintained relevant metrics to help the team monitor their performance

Encouraged continual improvement in Engineering practices to improve code quality and delivery

Coordinated timely response and support to production line customer issues, when escalated Worked with the Product Owner, Project Management, and Delivery Team on the Product Roadmap (User Story Mapping) and Release Planning

Removed impediments by finding the right personnel to resolve the impediment

Facilitated daily Standup to measure Sprint progress. Remove any impediments and re-prioritized Sprint Backlogs as required.

Used Visual Studio as the primary Agile Project Management and Planning tool

Responsible for facilitating the creation and prioritization of Product Backlog, establishing Sprint goals and Sprint Backlog during the Sprint Planning Phase.

Success/failure of the Sprint was demonstrated as part of Sprint Review to all stakeholders using Version One generated Project and Sprint Reports (Cumulative Flow, Burn down charts, etc.), and by illustrating functionality achieved by the Sprint

Facilitated Sprint Retrospectives applying different techniques based on the outcome of the Sprint

Education

Bachelor’s Degree in Computer Science

Professional Scrum Master 1(PSM 1)

SAFe Certified(SSM)

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