PROFESSIONAL

SUMMARY

Resourceful Supervisor with

successful track record of building

and maintaining talented teams.

Highly organised, energetic and

versatile leader committed to

continuous improvements. Proven

track record of motivating staff to

work together to achieve targets.

Trained in resolution of critical issues

within time-sensitive environment.

CORE QUALIFICATIONS

CERTIFICATIONS

+91-965*******

adsoik@r.postjobfree.com

Bengalore,India,560008

EXPERIENCE

11/2020 - Current

Starbucks Coffee Bangalore, India

Supervisor

06/2018 - 09/2018

Hilton Hotels Chennai, India

Trainee

Assists in ensuring optimal team

member coverage at all times and

works variouss positions during

busy periods to maintain optimal

service levels through

demonstrated floor leadership.

•

Monitor staffing levels and report to

manager any changes that may.

•

Degree in culinary

management,Hospitality,Nutrition.

•

Experience in the food service

industry as a supervisor.

•

Acts with integrity, honesty and

knowledge.

•

• Coffee master certified.

• Mug award of the year.

• Best empolye of the year.

Mohammed

Dilshad p

• Prior experience in the food service industry.

• Time management, Organization, and multi-tasking skills.

• Strong with prioritization and time management.

Manage the operations of coffee shop as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guests.

•

• Staffing and scheduling.

• Ordering, receving and distributing stock and supplies.

• Monitored compliance with workplace policies and safety objectives. Trained staff in till management practices including reviewing and reconciling daily transactions.

•

• Cash handling, safety and security.

Equipped staff with knowledge and skills to reach company targets, coaching and mentoring new joiners and under performing employees in best operational practices.

•

Strategically planned shift schedules, processed holiday requests and granted leave to optimise labour costs and productivity.

•

Performed keyholding responsibilities to ensure timely opening and closing of store.

•

Enforced company standards and procedures to foster culture focused on health and safety.

•

• Organizes open and closing duties as assigned.

• FOOD PRODUCTION

• Schedule and set up food preparation in accordance with menus and recipes.

• Place order for food supplies.

• Test product quality.

• HOUSE KEEPING

• keeping facilites and common areas clean and maintained.

• Vaccuming, sweeping and mopping floors.

• Cleaning and stocking restrooms.

• Assisting guests when necessary.

• FOOD & BEVERAGE

• Greet customer and take order.

• Answer their questions about menu and items.

• Take the food and drink order from customer.

• Buzz the table and take the feedback from the customer.

• HOUSE KEEPING

• Keeping facilites and common area clean and maintained. EDUCATION

2020

SRM institute of science and Technology Chennai,India Foundation Degree in Science: Hotel management

2017

Kallingalparamba Kalpagancheri,Kerala,India

Certificate of Higher Education: Science

• Vaccuming,sweeping and mopping floors.

• Clearing and stocking restrooms.

• Assisting guests when necessary.

Contact this candidate