Transaction Coordinator Administrative Assistant

Nina Hill

West Hollywood, California 415-***-**** adsoid@r.postjobfree.com

Administrative & Operational Real Estate Professional Accomplished Executive Assistant and Office Manager with 10+ years’ experience serving executives in the Real Estate industry. Proven ability to manage listings, prepare disclosures and monitor transactions. Excellent in building rapport and relationships with vendors, agents, and clients. Skills & Specialties

Licensed Real Estate Agent Transaction Coordinator Effective Communication

Complete Customer Support Calendar Maintenance / Tracking Project Leader / Manager Employers

Redfin Real Estate Brokerage, San Francisco (Dublin), CA Licensed Transaction Coordinator January 2021 – June 2022 Lead in real estate deals coordination

Processed management from open of escrow to close. Ensured all required documents were uploaded to Deal Room within 2 hours of receipt of ratified purchase agreement. Ensured all outstanding documents were executed according to timeline, ensuring timely close of escrow.

Supported customers / clients throughout process

Arranged calendar appointments, inspections and events; provided follow-up

Effective utilization of proprietary office management and communication tools

Acted as liaison for clients, lenders, escrow officers and other parties

Superior detail management skills

RE/MAX Gold Residential Real Estate Offices, Mill Valley/Novato, CA April 2015 – August 2018 Office Manager / Transaction Coordinator

Maintained communal office spaces, facilities and supplies, coordinate installation and maintenance of all office equipment.

Provided administrative assistance to Brokerage Manager and general administrative assistance to 25+ agents.

Managed conference room schedules, plan events; liaise with property management to office and secured parking facilities related needs for Larkspur and Novato offices.

Handled new agent onboard processing: e-Licensing, desk, phones, business cards, signs, I.T., etc. Managed sales associate’s files and conducted new agent orientation.

Processed and maintained all escrow documents involved in a real estate transaction from purchase agreement acceptance to ensure all BRE compliant contractual milestones are met (loan, inspections, disclosures, contingency removal, and appraisals) through close of escrow.

Provided weekly updates of new/pending/closed deals and created/maintained all files in Skyslope platform.

Prepared offers, disclosures, listing packages and escrow calendar upon ratification.

Created ZipForm disclosures, sent documents for electronic signatures.

Ordered Natural Hazards and Preliminary Title Reports.

Reviewed weekly transaction closings; update as needed. Managed and monitored closing processes in Skyslope platform. Prepared weekly corporate reports.

Provided all necessary forms of hand-holding and emotional support to agents. Bank of America Home Loans, Larkspur, CA January 2012 – June 2014 Mortgage Loan Coordinator

Managed clerical, administrative and loan processing in B of A Sales Office

Initial point of contact for customers and potential clients. Served as liaison for the loan center, the customer, underwriting and title company. Responsible for effective communication with clients to ensure that fiduciary service is delivered from contract to close.

Maintained, managed, and input appraisal values, title forms, certifications, HOA documents and other mortgage documents as required by underwriting to insure timely close of loan. Kathleen Clifford - Premier Properties, Greenbrae, CA Dec 2006 – Dec 2007 Licensed Agent & Executive Assistant, Transaction Coordinator Provided full-scale administrative and business support to top sales agent for company serving “high net worth” individuals in the Bay Area.

Produced marketing collateral, correspondence, newsletters and updated website content.

Prepared high volume of confidential real estate documents and disclosures.

Served as a liaison between clients, vendors and resources from initial contact through close of escrow.

Facilitated open houses, showed properties as requested, supervised inspections.

Transferred databases to Microsoft platform

Implemented remote log-in process enabling end users to access corporate data and project status. Vanguard Properties, San Francisco, CA Jan 2004 – Jun 2006 Office Manager / Escrow Transaction Coordinator

Performed administrative and business support for Project Developer and sales team in 2 on-site sales offices.

Processed high volume real estate transaction documents and files.

Supervised property management process for new buyers and analyzed sales reports.

Created and maintained tracking spreadsheets for a 300-unit development.

Generated direct mail and email campaigns.

Hired, trained, and supervised office staff, delegated work assignments and managed daily workflow. Education, Training & Proficiencies

Degree in Choreography & Stage Production, Martha Graham Academy of Dance, England

French Studies Certificate, Monterey Institute of International Studies

Licensed Realtor

General FCC License

Technical and Public Relations writing courses

Microsoft Office 365, Skyslope, DocuSign, ZipForms, MLS, Google Docs, Redfin Proprietary Software

Database, web, and file management

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