Customer Service Practical Nurse Typing 45 WPM

Katherine Wykoff

Erie, PA

***********@*****.*** - 814-***-****

WORK EXPERIENCE

Co/Owner

Sunoco - Erie, PA - June 1998 to January 2012

Responsibilities

Inventory Planning, Control, & Distribution. Recruiting/Training/Development. Vendor/ Client Negotiations. Budget Management. Logistics Analysis. Cash Reconciliation. Customer Service. Productivity Growth. Problem Solving. Multitasking. Accomplishments

A vissionary, forward-thinking RETAIL CHAIN AND LOGISTICS LEADER. Excellent negotiation and relationship skills with ability to inspire sales force to outperform expectations. Skills Used

-self-directed

-Dedicated

-Problem Solving

-relationship skills

-puntual

Nurse

Community Blood Bank - Erie, PA - March 1996 to June 1998 Responsibilities

2 years experience with procedures of a Blood Bank. Phlebotomy/Autologous/Donor Screening. Systems & Procedures. Quality Assurance.

Accomplishments

Promoted within only one year and ahead of two staff members with longer tenure. Punctual, reliable, and able to be counted on in a crisis.

Skills Used

-ability to multitask

-self-directed

-problem solving

-relationship skills

Charge Nurse

Jefferson Manor - Brookville, PA - June 1988 to January 1991 Responsibilities

Supervised staff of CNAs in providing nursing care for 35 patients. Monitored blood glucose, labs; performed assessments, treatments and documentation. Accomplishments

Received management recognition award for excellence in nursing, flexibility, and willingness to work varied shifts to accommodate scheduling needs. Skills Used

-self-directed

-dedicated

-Quality Assurance

-Skilled Nurse

EDUCATION

'Licensed Practical Nurse, PA License# PN-096591-L in Nursing Meadville Area Senior High School - Meadville, PA

1980 to 1982

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