Krystal Szyperski
*****************@*****.***
Professional Qualification
● Insurance Verification and Referrals
● Experience in the ER/OR Dept.
● Billing, Data Entry
● General Administrative Duties
● Medical Scheduling
● Microsoft, Outlook, Excel
● Medical Terminology, Team Leader
● Organizational Skills, Filing
● CPT Codes, Time Management
● Receptionist, Clerical exp.
● Urgency, Reliability, Hands on w/Patient
Care
Professional Experience
Shands Clinic Apr 2017 – June 2018 (Contract) June 2018 – May 2021 (Perm) Surgical Coordinate I & II/Referral Coordinator
● Scheduled and coordinated appointments for the OR & ER
● Checked patients in and out
● Billed patients for their services and visits
● Worked with Epic software
● Accurately logged and updated patient information in live time
● Verified insurances
● Inbound/Outbound calls to assist patients
● Basic office/admin tasks
● Explained surgical processes to all patients prior to their surgeries
● Obtained authorizations for referrals and scheduled appointments within the required time frame Florida Blue Jun 2016 – Apr 2017
Medical Office Assistant
● Pre service Dept / Medical/Review (Fax Team)
● Clinical Review
● Strong skills in maintaining professional relationships with patient’s physicians and other medical staff.
● Excellent familiarity with general medical terminology, performed screening on all pre-authorization requests.
● Referred cases as needed for review to pre-authorization nurses and attached clinical.
● Adept at completing simultaneous multiple tasks in a high pressure fast-paced work environment Fletchers Medical Supply Jul 2014 – Apr 2016
Customer Service
● Assisted in Accounting/Front desk
● Responsible for all incoming mail, cash, and checks on a daily basis
● Performed daily duties for the Accounting Department
● Medically assisted with patients while performing administrative and clinical tasks for customer service & front desk
● Filled medical prescriptions, worked closely with insurance companies, and clients Tyler & Hamilton P.A. Attorneys at Law Jacksonville, FL 04/2011–10/2013 Clerk / Receptionist/Attorney Assistance
● Assisted with preparation of legal documents, litigation procedures and project management
● Responded to client inquiries on a daily basis concerning correspondence, pleadings, and notes
● Coordinate outside attorney services such as court filing and putting together exhibits
● Perform research activities pertaining to precedents and other information
● Scheduled appointments and handled all phone calls
● Reviewed incoming mail, maintained files, drafted, formatted, and revised legal documents as requested
● Proven ability in grasping and following complex instructions quickly and accurate Accomplishments
Certified pharmacist, Team Lead,
Assistant Management
Education
Orange Park Highschool / Diploma 2004
Associates / Psychology in Criminal Law 2014
Bachelor's / Psychology in Criminal Law 2016
References available upon request