B R I A N A S M I T H
C U S T O M E R S E R V I C E
CONTACT
PROFILE
As a Stylist, my role was to engage with customers and work along side team to achieve sales results.
Drive sales by incorporating the “M.I.C.H.A.E.L” experience.
Build clientele by delivering a elevated and personal customer service experience.
Well knowledgeable on the brand to maintain a strong work performance.
REFERENCES
Megan Moore
Keeks, Store Manager
*******@****.***
Andy Codwell
ACL, Dining Room Mgr
*********@*****.***
Deon Smith (none related)
AQSC, Dining Room Mgr
*********@*****.***
****.******@*****.***
Texas, USA
Dedicated customer service employee with over 5 years experience in sales and customer care. I possess strong communication and thinking skills as well as a positive attitude. I enjoy interacting and assisting guests to give the best memorable experience!
EDUCATION
WORK EXPERIENCE
SERVER / HOSTESS
American Queen Steamboat Company 2018 – 2020
As a server and hostess, I was responsible for catering to the needs of guests as well as seating each party in our fast paced dining room.
Ensure proper set up for work stations and dining tables.
Understand and provide recipe knowledge of food and beverages.
Maintain a clean and sanitary work and service area.
SERVER
American Cruise Lines 2018 (5 Month Contract)
As a server, my duty was to serve chef- inspired breakfast, lunch and dinner to guests.
Worked effectively to cater to culinary requests.
Provide outstanding service and hospitality to create a memorable cruise experience.
Stayed up to date with cruise itinerary and destinations.
ASSISTANT MANAGER, STORE MANAGER
Keeks Designer Handbags 2014 – 2017
As a manager, my role was to train team members to purchase and sell “pre-loved" designer brands and showcase them on our sales floor.
Continually research and develop knowledge on various designer brands.
Motivate sales team to interact with customers and spread the word about our services
Promote merchandise through social media platforms.
STYLIST / SALES ASSOCIATE
Michael Kors 2012– 2014
As a Stylist, my role was to engage with customers and work along side team to achieve sales results.
Drive sales by incorporating the “M.I.C.H.A.E.L” experience.
Build clientele by delivering a elevated and personal customer service experience.
Well knowledgeable on the brand to maintain a strong work performance.
FASHION RETAIL MANAGEMENT
The Art Institute of Dallas
2010 – 2014
Critical Thinking
Detail Orientated
Problem solving
Communication
Leadership
SKILLS
INTERESTS
Traveling, reading, writing and art.