Office Assistant File Clerk
Resume:
Dominique L. Cox
**** ****** **** ** **********, DC 20032 Apt 403
*****.*****.**@*****.***
Work Experience
JB Jonson Nursing Home
Washington, DC 20020
Housekeeping Aide- December 2013-May 2018
Unique Residental Health Center
Washington, DC 20001
Housekeeping Aide- May 2018-Present
·Specific duties include dusting and polishing,cleaning all the furniture and accessories.
·Washing windows and mirrors removing any stains or marks and emptying all trash.
·Housekeeping aids clean sanitize bathing spaces,sinks and toilets.
·Vacuuming,sweeping and mopping are also included in their duties.
·Maintaining supply carts with adequate supply.
·Communicate throughout the day with supervisors and other staff members.
Volunteer Experience
Department of Veterans Affairs Medical Center
Washington, DC 20422
Housekeeping Aid- October 2010 –August 2011
·Carried lines,towels toilet items and cleaning supplies using wheeled carts.
·Disinfected equipment and supplies using germicides or steam operated sterilizes.
·Cleaned rooms hallways,lobbies,lounges,restrooms,corridors,elevators,stairways,locker rooms,and other work areas so that health standards are met.
·Emptied wastebaskets, and transport other trash and waste to disposal areas.
·Observer precautions required to protect hotels and guests property and report damage, thefts,found articles to supervisors.
·Replenish supplies,such as drinking glasses,lines,writing supplies, and bathroom items.
·Cleaned rugs, carpets,upholstered furniture,and draperies,using vacuum cleaners and shampooers.
·Dusted and polish furniture and equipment.
·Kept storage areas and carts well-stocked,clean and tidy.
·Washed windows,walls,ceilings,and woodwork,waxing and polishing as necessary.
Prince George's County Department of Social Services
Temple Hillls, MD 20748
Office Assistant/File Clerk- March 2008- June 2010
·Operated office machines,such as photocopies and scanners,facsimile machines,voice mail systems and personal computers.
·Answered telephone,direct calls,and take message.
·Maintain and update filing,inventory,mailing, database system,either manually or using a computer.
·Communicated with customers,employees and other individuals to answer questions,disseminate or explain information,take order, and address complaints.
·Opened,sorted,and routed incoming mail,answered correspondence,and prepare outgoing mail.
·Compiled,copied,sorted,and file records of office activities,business transactions,and other activities.
·Computer,recorded,and other information,such as records or reports.
·Typed,formatted,proofread,and edit correspondence and other documents, from notes or dictating machines using computers or typewriters.
·Completed work schedule, manage calendars, and arrange appointments.
Reviewed files, records, and other documents to obtain information to respond to requests.
Qualifications & Skills
·Active listening: Understanding the implications of new information for both current and future problem solving and decisions-making.
·Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
·Communicating with supervisor, peers, or subordinates: providing information to supervisor, coworkers and subordinates by telephone in written form of email or in person.
·Computers and Electronics: knowledge of electronic equipment and computer hardware and software including applications such as Microsoft office suite.
·Customer and personal services: knowledge of principles and process for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customers satisfaction.
·Performing for and working Directly with the public: Ability to perform for people or dealing directly with the public. This includes serving customers in the restaurant stores, and receiving clients or guest.
·Resolving conflicts and Negotiating with others: handing complaints,setting disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Education
Potomac Highschool
Oxon Hill, MD
Completed in June 2004
University of the District of Columbia
Home Health Aide certification
Completed in January 2012
References
References Available upon Request
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