Customer Service Fulfillment Specialist
Resume:
NYTERYA A. WALLEY
Newark, DE. ***** C: 267-***-**** ***.*******@*****.***
Summary
My goal is to obtain employment with an agency where I can develop professionally and where my experience and skills contribute to the progress of the company.
Skills
Time Management/Computer Skills
Team building/Communication Skills
Office practices and procedures
Customer Service/Problem Solving
Experience
Order Filler 05/2021 - Present
Walmart Distribution Center Smyrna, DE
Responsible for gathering products ordered online swiftly and correctly for shipment
Coordinate with various departments to ensure customers receive the correct products from the warehouses
Read work orders or receive oral instructions from a terminal computer to ascertain information on merchandise
Label and wrap pallet loads securely prior to shipping
Food & Nutritionist 11/2019 to 03/2021
Christiana Hospital Newark, DE
Built and maintain relationships with patients and their families by successfully resolving issues and responding promptly to inquiries.
Serve nutritious meals.
Take the patients meal order daily.
Order/ stock and reload for each floor.
Move patients from room to room or floors with assistance as needed.
Order Fulfillment Specialist 10/2018 to 08/2019
Incorp Services Wilmington, DE
Process business owners’ documents from the state.
Organize, maintain, file, and retrieve files accurately and completely.
Process business EIN numbers through IRS.
Accept and Upload SOP (service of process).
Scanned and Uploaded invoices from all states and various businesses.
The ability to work independently and as a team.
City Carrier Assistant 01/2017 to 06/2018
United States Postal Services Newport, DE
Addressed customer service inquiries quickly and accurately.
Accurately deliver mail and parcels to corresponding addresses.
Assisting customers with postal information and provide forms as needed.
Validate and ensure orders are correctly shipped.
Follow policies and procedures for personal conduct at work, including adhering to rules and regulations.
Education and Training
Newark High School 05/2014
Diploma * Graduated 1 year early* Newark, DE
References Available Upon Request
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