Customer Service Agent

Leigh Darling

************@*****.*** Ph#757-***-**** Lauderhill Fl 33319

EXPERIENCE:

Agent/Customer Service, Prosper Insurance Group;Virginia Beach, VA 2021-2022

Assist clients with their existing policies by upselling, payments, customer endorsements. Answering high volume of calls daily.

Agent/Customer Service, GEICO; Virginia Beach VA, 2020-2020

Assist clients by servicing their existing auto policies, taking payments, endorsements etc.

Answering high volume of calls daily.

Admissions Rep/Customer Service, Aviation Institute of maintenance;Virginia Beach,VA 2018-2020

Assist potential students in enrollment assisting with transcripts, financial aid, housing Answering high volume of calls daily.

Customer Service/Tech Support, Conduent; Work from Home 2017-2108 Assist Apple customers with their devices and all things pertaining to them.

EDUCATION

Virginia Beach Public Schools-adult education GED 2011

SKILLS

Professional Customer service agent, Microsoft Office, license In Property and Casualty.