Quality Engineer Fork Lift

AUGUST J. ROSE

*** ***** **.

Carlyle, Illinois *2231

Cell:618-***-****

***********@*****.***

STRENGTHS/EDUCATION/LICENSE

Strong Communication and Presentation Skills. Able to successfully communicate with all levels of the organization, suppliers and customers. Supervised employees as needed. Single point of contact. Always took initiative to complete all assignments and satisfy customers.

Computer Proficiencies – MS Office 2010 (advanced Excel and PowerPoint); Programming with Basic; Windchill; SAP; Windows XP/AS400; Statistical Software (Mini-tab 16, Reliasoft Weibull++7); Visview; CAD Software (IBM CADAM, Catia V5, AutoCad, Ford PDGS, SDRC Ideas, MSC Aries Finite Element Modelling, Solid Edge)

Program Manager and Supervisor who successfully lead a launch team in designing and launching 19 new automotive steering products (comprised of forgings, machined parts, fasteners, thermoplastics and assemblies). Supervised Launch Teams from multiple locatioins. Managed the launch of 7 automotive lighting products (comprised of thermoplastic molded components and assemblies, electronic circuit boards, metallization and painting) under budget and within the scheduled target due dates.

Quality Engineer and Reliability/Warranty Engineer with proven capability and understanding of complex manufacturing systems and product defects, analyzing data (warranty claims, control charts and maintenance records), identifying root cause of failure, implementing corrective actions from design concept to manufacturing & production, applying design for robustness and serviceability, Supervised up to 8 individuals while working with and directing suppliers to resolve quality issues, setting preventative actions in place and working in a team environment which resulted in cost savings and improved product performance. FMEA, Control Plans and ISO PPAP/APQP proficient.

Sr. Design Engineer/Design Engineer for numerous mechanical and structural products.

-Large welded steel structures and frames (Assembly Drawings, Welding Drawings, Component Drawings, Hydraulics, Board Drafting)

-Diesel Engine components (Stampings, Aluminum Castings, Supplied Components, Machining, Assembly)

-Automotive Steering and Suspension components (Stampings, Forgings, Machined Components, Kinematics, Stress Analysis, Testing and CAD Drawings)

Professional Skills –Zenger Miller Leadership Graduate; Shainin RedX problem solver; 8D Problem Solving; Shainin RedX Problem Solving; Design of Experiments (DOE); Taguchi Problem Solving Methods; Six-Sigma Greenbelt; PFMEA; DFMEA; Control Plans; FTA; SPC; PDCA; APQP Process; Statistical Analysis (Nevada and Weibull Analysis); TS-16949, ISO 9001, ISO-13485, FMVSS CFR21; Stress Analyst; Kinematic Analysis; Computer Aided Designer

BSME (mechanical engineer) and BSEMM (engineer mechanics and materials), Southern Illinois University at Carbondale - December 1985, Math Minor

Professional Engineer in Training (Illinois), EIT (License Number: 061020148) & Eagle Scout

EXPERIENCE

March 2022– Present

Engineer and Drafter for Industrial Power Supply Manufacturer, Intermountain Electronics, Centralia, IL

Using Solid Edge and AutoCad Electrical created electrical drawings under the direction of the project manager.

Designed sheet metal doors and covers in Solid Edge for coal mine power supplies. Issued request for quotes and placed purchase orders to procure materials used to make those parts.

Designed layouts for variable frequency motor drive cabinets

Designed an 11ft x 49ft 2 story lunch room and office expansion. Met with the city of Centralia, IL to procure the necessary building permits.

August 2021– March 2022

Printing Press Stacker Operator and Perfect Binder Stacker Operator, Breese Publishing Company, Breese, IL

July 2021– Present

Livestock Handler, Greenville Livestock Auction, Greenville, IL

July 2020– June 2021

Warehouse Employee in Charge of Administrating the Warehouse Management System (WMS)and regular warehouse dutites, MidAm Building Supply, Centralia, IL

August 2018 – April 2020

Production Support-Forklift, Packing, Fabricating, Shelter Logic Corporation, Arrow Shed Division, Breese, IL

January 2017 – March 2018

Quality Engineer, Quality Control Lead and Supplier Quality Engineer, Permobil ROHO Seating and Positioning, Belleville, IL

Quality engineer and quality control lead of Class 1 medical pressure ulcer prevention products responsible for managing day to day quality on the shop floor, procuring PPAP submissions, working directly with suppliers to resolve quality issues, coordinating between teams to improve quality and prevent defects from reaching end users.

Trained in the application of risk assessment as it applies to ISO 13485.

Created PFMEA’s and Control Plans to support ISO 13485 requirements with input from all cross functional team members

Lead in the resolution and implementation of countermeasures for non-conformances and corrective actions and supervised up to 8 individuals to insure product quality.

Daily use of Solid Works EPDM Vault software, highly proficient.

Responsible for communication with hourly staff, peers and top management.

Protected the company’s assets by handling quality issues as needed to insure success of ROHO products in the market place.

Supervised up to 8 people while performing quality checks for existing product conformance.

Interfaced with all ROHO suppliers to resolve quality issues and improve performance.

2016

Hardware Store Clerk

Worked in retail utilizing my communication skills by helping customers to increase business.

Carlyle Home Center/Do it Best Hardware, Carlyle, IL

May 2015 – December 2015 (Contract Position for Acro Services)

Supplier Quality Engineer, Ingersoll-Rand Trane, Clarksville, TN

Supplier quality engineer responsible for procuring PPAP submissions from over 200 suppliers to Trane light commercial cooling units.

Working on cross functional teams to improve quality of supplied parts and establish a set of criteria for all Trane suppliers to follow which improves the durability of their light commercial cooling unit products.

January 2015 – May 2015(6 month Contract Position for John-Galt Company)

Program Manager, Milsco Manufacturing Inc., Milwaukee. WI

Program Manager responsible for analyzing numerous databases and creating summaries to detect problems and trends on all series of Polaris Seating products which resulted increased business and stronger supplier relationships.

Managed and communicated team priorities and deliverables to Polaris Industries

April 2013 – September 2014 (Contract Position for Infotree Services and John Deere)

Reliability Analyst, John Deere Power Systems, Waterloo, IA

Reliability engineer responsible for analyzing numerous databases and creating summaries to detect problems and trends on all series of John Deere engines which resulted in 0.100 claims per engine reduction.

Managed and communicated early failure detection with all partners at John Deere globally in a timely manner.

Reviewed weekly and monthly claims to generate warranty claim reports for review within the John Deere Power Systems community in order to maintain high quality standards and improved engine performance.

Worked closely with continuous improvement design engineers, engine manufacturing plant process engineers, quality engineers and customer service teams worldwide to protect John Deere’s assets and achieve customer satisfaction.

Key responsibilities were generating summaries of warranty data using statistical methods, creating Weibull plots, Trend charts, Pareto’s and Corrective Action Reports (CAR’s).

Lead weekly global problem recognition team (PRT) meetings which facilitated early communication of problem trends.

Strong knowledge of off-road engines and off-road engine emission systems and requirements. Worked within large and small engine continuous improvement teams.

Supported weekly part return reviews to understand engine failure root cause and created non-conformance reports to drive resolution of the root cause and corrective actions (CAR’s). Subsequently performed root-cause related statistical analysis on special focus components and assemblies to determine the size of the warranty problem.

Expanded use of Excel, PowerPoint, statistics and problem solving.

February 2013 – April 2013

Supplier Quality Engineer, Aisin Manufacturing of Illinois (AMI), Marion, IL

Supplier quality engineer responsible for all products purchased by AMI.

Resolved ongoing daily quality issues, communicated with suppliers and all levels of management within AMI.

Developed a new supplier rating system and metric.

Reduced rejected part percentages by 12%.

Improved relationships with suppliers regarding systemic quality and delivery issues applying Six-Sigma.

Prioritized high impact suppliers and created a work plan to improve their quality and on-time delivery by 3%.

Applied reliability metrics to predict key supplier’s defect rate based on manufacturing process capabilities.

Supplier Quality Engineer Continued…

Used receiving department’s quality reports to identify problematic suppliers and traveled to the supplier’s facility to resolve top two issues within 6 week window.

October 2012 – January 2013

Cared for a family member with unexpected life threatening illness.

April 2012 – July 2012

Technical Sales Manager-Industrial and Agricultural Seating, The Wise Company, Carlyle, IL

Business Unit Manager for industrial and agricultural seating.

Supervised customer service department, developed new accounts and interfaced with large and small customers.

Part manager of the manufacturing plant.

Successfully improved account status with Case-New Holland, Caterpillar and Nissan Fork Lift. Handled over 50 accounts on a daily basis as part of a portfolio which consisted of 700 plus customers.

(Position eliminated due to unexpected downsizing)

March/2002 – April/2012

Senior Reliability-Warranty Engineer and Program Manger

North American Lighting (NAL), Flora, IL

(Senior Reliability and Warranty Engineer, 7yrs)

Lead department Reliability Engineer responsible for analyzing warranty returns, determining root cause of failure, establishing corrective actions, reviewing customer claim data and creating PowerPoint reports on NAL’s behalf for Toyota, Honda, Nissan, Harley-Davidson, Volvo, GM, Subaru and Mack Truck.

Self-starter and problem solver with excellent communication and detail oriented.

Worked daily with customers, directed quality engineers, manufacturing groups and design groups to countermeasure field problems.

Trusted to protect NAL's interest in the negotiation of warranty claims.

Direct interface with all levels of management within NAL at all plants and corporate offices from President to assembly workers, along with direct interface with NAL's customers.

Coordinated multi-member cross functional teams built on previous project management experience.

Organized investigation roadmaps (via PDCA) along with relevant testing and procurement of test components, gages and fixtures to resolve complex warranty issues.

Improvised to bridge gaps between field issues and manufacturing capabilities on multiple occasions.

Prevented NAL from incurring warranty costs through negotiation with NAL's customers and implementation of countermeasures based on claim investigation results which saved NAL in excess of $725,000 annually.

Created timing charts to meet customer’s cost negotiation submittal dates and developed submission packages for warranty cost share which are required to meet NAL’s president’s approval.

Worked in a dynamic and short response time environment on a daily basis. Capable of handling intense job pressure and actively supporting changes.

Expanded knowledge of SPC and statistics. Updated PFMEA’s and Control Plans. Created FTA’s. Conducted dimensional studies to support Global 8-D problem solving methods and Shainin Red-X problem solving methods.

North American Lighting (NAL), Flora, IL- (Program Manager, 3yrs)

Launch Manager for new vehicle lamps at a leading automotive lighting company.

Communicated well within all levels of the organization, conducting design reviews and setting up project schedule timing charts to meet the customer’s requirements for start of production.

Supervised several quality and manufacturing engineers located at NAL’s three North American facilities.

Responsible to resolve production issues on previous launched products and implementing design changes.

Strong customer interface and leadership applied. Pivot person within NAL’s structure.

Knowledge of thermoplastic molding, coatings, metalizing and assembly line processes.

Responsible for the team's success and control of the project budget.

Well versed and knowledgeable of Japanese manufacturing methods (Kanban Production System).

Travelled to Japan as needed to review gages and tooling prior to production launch and to meet with Nissan engineers to resolve various design features which created manufacturing issues.

Product Engineer, Moog Automotive – St. Louis, MO

Designer, developer and authorizer of aftermarket inner tie rod ends for rack and pinion steering (foreign and domestic vehicles).

Coordinator and procurer of aftermarket sales kits for remanufactured foreign rack and pinion units.

Responsible for analyzing market conditions, establishing time tables to implement new designs, and maintenance of existing product designs for over 30 projects annually.

One tie rod end design put into production resulted in a $500,000 dollar cost savings.

Also worked on CV joint product lines and CV joint installation tools.

AFFILIATIONS

Professional Affiliations: ASCE, ASQ, SAE and ASME

Volunteer:

-Boy Scouts of America (Held positions as Cub Master, Committee Chair, Assistant Scout Master, Merit Badge Counselor and Training Leader) 1999-2008

-Little League Coach (Coach for the League Championship Team and All-Star Team) 1996-2001

-Past Council Chapter Leader and current member of the Knights of Columbus (Kof C). 1998-2000

oOrganized and lead the successful efforts of 30 active members to raise over $10,000 for the benefit of a community member suffering from cancer to help off-set medical expenses.

Conducted monthly meetings according to Roberts Rules of Order to plan future activities and to award scholarships and provide donations to residents of the community in need of financial assistance. Successfully worked with a wide range of age groups from children through seniors.

Personal Interests: Enjoy Community Volunteering, Outdoors, Home Improvements (carpentry, electrical and plumbing), Automotive Repair, Woodworking, Music and Travel

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