Customer Service Data Entry

Customer service professional with over * years’ experience in face-to-face and telephone customer service. Experienced with resolving customer complaints and maintaining a positive and friendly disposition. Hoping to use my wealth of experience to obtain employment in a customer service role.

CORE COMPETENCIES

Professional

Dependable

Customer Service

Problem-solving abilities

Multi-tasking

Cashier

Prioritizing

Data entry

Detail-oriented

PROFESSIONAL EXPERIENCE

Allinial Global – Lawrenceville, GA

Intern (October 2018 – Present (as needed))

Answer and direct phone calls

Assisted CEO with travel and expense reports

Receive, sort, and distribute mail

Photocopy and print documents on behalf of colleagues

Bahama Breeze – Duluth, GA

Hostess (December 2017 - Present)

Answer incoming calls with excellent customer service and etiquette

Warmly greet all guests and bring them to their table in a professional manner

Answer guest inquiries as well as record all reservations efficiently with zero errors

Operate cash register, collect payments, and balance drawer at take-out counter

McDonalds – Suwanee, GA

Crew Member (June 2015 – December 2017)

Serve fresh, hot food with a smile in a timely manner

Correctly received orders, processed payments, and responded appropriately to guest

Upsold additional menu items, beverages, and desserts to increase restaurant profits

Demonstrated excellent multi-tasking skills by taking drive-thru orders while simultaneously taking customer payments at the drive-thru window

Trained new employees

EDUCATION

Collins Hill High School: Suwanee, GA - Graduated June 2016

Georgia Gwinnett College: Lawrenceville, GA – January 2017 – present

COMPUTER SKILLS

Microsoft Office

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