Admin Assistant / IT Support
Resume:
CONTACT DETAILS
PHONE:
EMAIL:
*************@*****.***
LinkedIn:
https://www.linkedin.com/in/midhun-k-
9a5242237
EDUCATION
Electronics and Communication
Engineering (B.E : 2013-2017)
Anna University, Chennai, India
Higher Secondary Education,
Physical Science-2013 (Electrical
and Electronics), Govt. of
Kerala.
Secondary Education,
(State Board Exam)-2011, Govt.
of Kerala.
SOFTWARE SKILLS
• MS Office
• Photoshop
• C programming
• Python
• Latex
• Proteus
SOFT SKILLS ATTAINED
Multitasking skills.
Strong communication skills
Presentation skills.
Filing and data archiving
Spreadsheet management
Social media knowledge
Administrative support
Technical Support
Team Bonding
Database Management
Employee training and
development
MIDHUN K
OFFICE ADMINISTRATION
PROFILE SUMMARY
Professionally experienced Electronics Engineer having graduation in Electronics and Communication Engineering with 1years progressive experience in Engineering and Networking field. Dedicated Office Assistant with over 4 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of ERP Solution Software and history achieving high data output.
.
WORK EXPERIENCE
KAMB&M SCHOOL OF LIFE INTERNATIONAL, KERALA, INDIA FEB 2018- Apr 2022
Position Held: Office Administration & IT Support
Responsibilities Handled:
ERP software Management
Enrollment Process of students & staff
Set up accounts and workstations.
Produced high-quality communications for internal and external use.
Provided clerical support, addressing routine and special requirements.
Staff Management
Payroll Management
Providing group policy restrictions if needed.
Maintained company handbook to outline policies and provide insights to company mission and values.
Completed clerical tasks such as filing, copying and distributing mail.
Assisted co-workers and staff members with special tasks on daily basis.
Developed correspondence letters, memos and emails.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Interacted with vendors to purchase and set up equipment and services.
Established administrative work procedures to track staff's daily tasks.
Monitoring system performance maintains systems according to requirements.
LANGUAGES KNOWN:
• English
• Hindi
• Malayalam
• Tamil
PERSONAL INFORMATION:
Date of Birth : 23/03/1995
Gender : Male
Marital Status : Single
Nationality : Indian
PERMANENT ADDRESS:
Kannath House, Purangu PO,
Malappuram, Kerala, India
Pin : 679584.
ADDITIONAL INFORMATION :
Visa Status : Visit Visa
Passport NO: R1850117
TRIAC AUTOMATION, KERALA, INDIA
DEC 2017 – FEB 2018
Position held: Assistant Project Engineer / IT Technician Responsibilities Handled:
Liaised with company executives and project managers to acquire resources to move projects forward.
Communicated with industrial equipment installers to deliver technical support throughout project execution.
Recommended process improvements to reduce unnecessary waste.
Delivered concise instructions to technical team to maintain quality control.
Trained junior engineers in workstation design and material handling.
Maintained records for each project and engineering discipline.
Determined and scheduled priorities as required to progress engineering work.
Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
Assisted with cost proposal development and customer presentations.
Assessed impact of modification requests for ongoing projects.
Maintained office PCs, networks and mobile devices.
Imaged and prepared new computers for integration into company networks and systems.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Monitored systems in operation and quickly troubleshot errors.
Set up PCs, projectors and microphones for use in video conferencing rooms.
Recommended new and replacement hardware and
software purchases.
Served as backup for staff members, responding to system failure and maintenance emergencies.
SANJAY CABLE NETWORKS, KERALA, INDIA
OCT 2017 – DEC 2017
Position held: Assistant Network engineer / IT Support Responsibilities Handled:
Recommended network security standards and upgrades to management.
Initiated and managed network test facilities to verify network hardness and resilience.
Provided network support services for devices such as hubs, bridges, routers and other hardware.
Assisted with implementation and support of network monitoring tools.
Demonstrated equipment capabilities to customer and responded to questions and complaints.
Repaired and updated equipment to conform to company- wide standards.
Collaborated with other workers and customers to resolve issues of deficient communications connections.
Installed and configured new devices and system
components.
Prepared agendas and took notes at meetings to archive proceedings.
Standardized office structures and processes to promote collaboration and increased performance.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
TRUEBIT TECHNOLOGIES & INVENTIONS.PVT.LTD, KERALA, INDIA – APRIL 2017 – OCT 2017
Position held: Assistant Project Engineer / IT Support Responsibilities Handled:
Liaised with company executives and project managers to acquire resources to move projects forward.
Communicated with industrial equipment installers to deliver technical support throughout project execution.
Read and understood product manuals and blueprints.
Demonstrated features and functionality of CCTV to customers.
Responded to maintenance calls and troubleshot devices.
Created plans and communicated deadlines to complete projects on time.
Delivered services to customer locations within specific timeframes.
Monitored company inventory to keep stock levels and databases updated.
PCB designing and board development.
DECLARATION :
I hereby declare that all the details above mentioned are true to the best of my knowledge and belief.
Yours truthfully,
Midhun K
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