Sadie Hawkins

I am seeking a career in technical support or customer service representative fields.

Lexington, OK 73051

adso83@r.postjobfree.com

+1-405-***-****

I am a consistent, hardworking, highly motivated person. Also, I enjoy working with the public. I feel that my personality and characteristics show that I am a friendly, outgoing, and dependable person. It is crucial to demonstrate the importance of my job duties and expectations. I in turn feel that I am looking to improve my position in the workforce, expand my knowledge and skills. For my future goals, I am looking to establish long term employment in a friendly environment. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Non-licensed Insurance Agent

Everise C3 - Remote

September 2019 to March 2022

Discuss goods or services information with customers or patrons.See more occupations related to this activity.

Respond to customer problems or complaints.See more occupations related to this activity. Maintain financial or account records.See more occupations related to this activity. Refer customers to appropriate personnel.See more occupations related to this activity. Calculate costs of goods or services.

Take prescription over the counter orders and place them to get preprocessed correctly for each type of medical member.

Owner

Sadie's Cleaning Service

March 2011 to February 2020

• Clean furniture or fixtures.

• Select equipment, materials, or supplies for cleaning or maintenance activities.

• Clean building walls or flooring.

• Confer with coworkers to coordinate maintenance or cleaning activities.

• Clean equipment or supplies.

• Prepare chemicals for work application.

• Dispose of trash or waste materials.

Cleaned and organized as well as maintained businesses and residential buildings Telemarketer/Appointment Setter

TCIM SERVICES - Norman, OK

June 2005 to January 2011

1. Made inbound and out bound phone sales calls.

2. Identifies prospects by reading telephone and zip code directories and other prepared listings. 3. Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.

4. Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations. 5. Completes orders by recording names, addresses, and purchases; referring orders for filling. 6. Keeps equipment operational by following manufacturer’s instructions and established procedures. 7. Secures information by completing data base backups. 8. Maintains safe and clean working environment by complying with procedures, rules, and regulations. 9. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. SKILLS AND QUALIFICATIONS:

1. Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Handles Rejection, Professionalism, Product Knowledge

Education

BBA in Accoutning

Strayer University

September 2019 to Present

Skills

• Active Directory

• Desktop Support

• Microsoft Windows

• Help Desk

• Network Support

• Operating Systems

• Software Troubleshooting

• Microsoft Office

• Excel

• Microsoft Powerpoint

• Windows

• Technical Support

• Sales Experience

• Microsoft Windows Server

• Computer Hardware

• Remote Access Software

• Software Testing

• TCP/IP

• Citrix

• Athenahealth

• Linux

• DNS

• LAN

• Firewall

• POS

• Computer networking

• Customer service

• Marketing

• E-commerce

• Social listening

• Patient monitoring

• Customer support

• Conversion optimization

• Magento

• HVAC

• Live chat

• Account management

• Case management

• Human resources

• VPN

• PowerShell

• Microsoft Exchange

• DHCP

• SQL

• Disaster Recovery

• System Administration

• Load Balancing

• Microsoft SQL Server

• Research

• ServiceNow

• VoIP

• WAN

• VMWare

• Shell Scripting

• Virtual assistant

• Pricing

• Senior care

• Contracts

• Management

• Microsoft Access

• HIPAA

• Salesforce

• Banking

• Google Docs

• Restaurant experience

• Constant Contact

• Facebook Advertising

• Event planning

• Google AdWords

• Accounting

• Medical billing (Less than 1 year)

• Upselling

• Azure

• Network Engineering

• Service technician experience

• ISO 9001

• Microsoft Excel

• Typing

• Cybersecurity

• Business analysis

• Information security

• Java

• Talent acquisition

• Splunk

• QuickBooks

• SaaS

• Business development

• B2B sales

• SCCM

• Healthcare (3 years)

• Direct marketing

• Cold calling

• Telemarketing

• Figma

• Tax experience

• Medical terminology

• iOS

• PHP

• Communication skills

Languages

• English - Expert

Awards

Honors Roll

February 2020

Made honors roll in my college in 2020. And now I am on the Dean's list Certifications and Licenses

OSHA General Industry Safety and Health

Present

Assessments

Work style: Reliability — Familiar

February 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar

Call center customer service — Completed

February 2021

Applying customer service skills in a call center setting Full results: Completed

Customer focus & orientation — Highly Proficient

February 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Completed

February 2021

Identifying and resolving common customer issues

Full results: Completed

Work motivation — Highly Proficient

April 2021

Level of motivation and discipline applied toward work Full results: Highly Proficient

Customer service fit — Familiar

February 2021

Measures the traits that are important for success for customer service roles Full results: Familiar

Data entry: Accuracy — Highly Proficient

February 2021

Entering data quickly and accurately

Full results: Highly Proficient

Attention to detail — Familiar

March 2021

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Verbal communication — Proficient

February 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Sales skills — Familiar

March 2021

Influencing and negotiating with customers

Full results: Familiar

Inside sales — Proficient

March 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• CRM software

• Sales

• Customer service

• Google Suite

• Telemarketing

• Medicare

• Presentation skills

• Negotiation

• Quality assurance

• Typing

• Analysis skills

• Windows

• Leadership

• Documentation review

• Computer networking

• Athenahealth

• Patient observation

• Software Testing

• Help Desk

• Software Troubleshooting

• Active Directory

• Technical Support

• Desktop Support

• Microsoft Windows Server

• Operating Systems

• Network Support

• Vitural Assistant

Languages

• English - Expert

Contact this candidate